Associate Manager Business Process Transactions

DXC Technology Inc.; Faridabad District; On-site; INR 2,500,000 - 5,000,000; Full time

Job summary

DXC Technology Inc. in India is seeking an Associate Manager Data Science to lead end-to-end transition programs for clients in a fast-paced BPM environment.

You will design transition plans, governance, and execution strategies, oversee risk assessments, KT activities, and dashboards for program tracking, while coordinating cross-functional teams and driving continuous improvement across transitions.

Qualifications

• 8+ years of experience in Transition, Program Management, or Business Process Transformation.
• Experience in end-to-end process transitions in a BPO/BPM environment.
• Strong project management, stakeholder management, and communication skills.

Responsibilities

• Lead end-to-end transition projects, ensuring smooth migration of processes and operations.
• Develop transition plans, governance frameworks, and execution strategies aligned to client objectives.
• Conduct due diligence, process assessments, and risk evaluations to support transition readiness.
• Drive Knowledge Transfer (KT) activities, training plans, and documentation management.
• Manage stakeholders across clients, operations, technology, quality, and leadership teams.
• Track project milestones, risks, dependencies, and transition deliverables through defined tollgates.
• Facilitate change management and change control reviews to ensure business continuity.
• Establish dashboards, reporting mechanisms, and transition metrics for program tracking.
• Coordinate cross-functional teams to ensure successful implementation and issue resolution.
• Capture lessons learned and drive continuous improvement initiatives across transitions.

Skills

Transition management

Program management

Stakeholder management

Communication skills

Risk management

Change management

Analytical thinking

Problem solving

Education

Graduate/Postgraduate degree

Tools

Power BI

Tableau

Job description

## Associate Manager Data Science / RR-0302002Applylocations: IND - HR - NOIDAtime type: Full timeposted on: Posted Todayjob requisition id: 51565666**Job Description:**Key Responsibilities* Lead end-to-end transition projects, ensuring smooth migration of processes and operations.* Develop transition plans, governance frameworks, and execution strategies aligned to client objectives.* Conduct due diligence, process assessments, and risk evaluations to support transition readiness.* Drive Knowledge Transfer (KT) activities, training plans, and documentation management.* Manage stakeholders across clients, operations, technology, quality, and leadership teams.* Track project milestones, risks, dependencies, and transition deliverables through defined tollgates.* Facilitate change management and change control reviews to ensure business continuity.* Establish dashboards, reporting mechanisms, and transition metrics for program tracking.* Coordinate cross-functional teams to ensure successful implementation and issue resolution.* Capture lessons learned and drive continuous improvement initiatives across transitions.Required Skills & Experience* 8+ years of experience in Transition, Program Management, or Business Process Transformation.* Proven experience managing end-to-end process transitions in a BPO/BPM environment.* Strong project management, stakeholder management, and communication skills.* Experience in risk management, governance, and change management.* Strong analytical and problem-solving capabilities.* Proficiency in transition methodologies, tools, and reporting dashboards.* Ability to manage multiple projects simultaneously in a fast-paced environment.Preferred Qualifications* Graduate/Postgraduate degree.* PMP, PRINCE2, Agile, or Scrum certifications preferred.* Experience in Life Insurance/Financial Services domain is an added advantage.* Knowledge of data visualization tools such as Power BI or Tableau.At DXC Technology, we believe strong connections and community are key to our success. Our work model prioritizes in-person collaboration while offering flexibility to support wellbeing, productivity, individual work styles, and life circumstances. We’re committed to fostering an inclusive environment where everyone can thrive.**Recruitment fraud is a scheme in which fictitious job opportunities are offered to job seekers typically through online services, such as false websites, or through unsolicited emails claiming to be from the company. These emails may request recipients to provide personal information or to make payments as part of their illegitimate recruiting process. DXC does not make offers of employment via social media networks and DXC never asks for any money or payments from applicants at any point in the recruitment process, nor ask a job seeker to purchase IT or other equipment on our behalf. More information on employment scams is available** here***.***### About UsDXC Technology (NYSE: DXC) is a leading enterprise technology and innovation partner delivering software, services, and solutions to global enterprises and public sector organizations — helping them harness AI to drive outcomes at a time of exponential change with speed. With deep expertise in Managed Infrastructure Services, Application Modernization, and Industry-Specific Software Solutions, DXC modernizes, secures, and operates some of the world's most complex technology estates. Learn more on dxc.com.