Assistant Manager/Manager – Regulatory Compliance – Cross-Border
Experience
5–6 years of relevant experience in regulatory compliance, must be within payments, fintech, banking, or regulated financial services.
Role Overview
The Cross-Border Regulatory Compliance role is responsible for ensuring regulatory compliance across international payment flows, foreign exchange transactions, and cross-border financial products. The role focuses on interpreting and implementing regulatory requirements across multiple jurisdictions, with particular emphasis on India‐outbound and inbound cross-border transactions.
The role partners closely with Product, Legal, Operations, Risk, Treasury, and Business teams to embed compliance-by-design into cross-border products while supporting business growth within regulatory boundaries.
Key Responsibilities
- Cross-Border Regulatory Compliance & Advisory
- Interpret and implement cross-border regulatory frameworks including FEMA, RBI Master Directions, Liberalised Remittance Scheme (LRS), Export/Import guidelines, and foreign exchange guidelines.
- Provide regulatory advisory on cross-border payment flows such as:
- Inbound and outbound remittances
- Merchant cross-border collections
- Card-based international transactions
- FX conversion and settlement models
- Assess permissibility of cross-border use cases, structures, and partnerships under applicable regulations.
- Regulatory Change Management & Prioritization
- Track regulatory developments across India and relevant foreign jurisdictions impacting cross-border products.
- Conduct regulatory impact assessments for new RBI circulars, FEMA notifications, and supervisory communications.
- Prioritize regulatory changes based on risk, business impact, and implementation timelines.
- Drive timely implementation of regulatory changes across systems, processes, and documentation.
- Product & Business Partnership
- Work closely with Product and Business teams during ideation and launch of cross-border products to ensure regulatory alignment.
- Review and challenge product flows, fund movement, and FX structures to ensure compliance with regulatory intent.
- Support business teams in balancing commercial objectives with regulatory constraints through pragmatic, compliant solutions.
- Act as a trusted advisor to senior stakeholders on cross-border regulatory strategy.
- Control Design & Governance
- Design and implement regulatory controls for cross-border transactions, including:
- Transaction flow controls
- Regulatory limits and thresholds
- Reporting and reconciliation frameworks
- Establish governance frameworks covering policies, SOPs, regulatory attestations, and internal approvals.
- Ensure regulatory obligations are embedded into operational processes and system logic.
- Regulatory Engagement & Audit Support
- Support regulatory inspections, audits, and supervisory interactions related to cross-border activities.
- Prepare responses to regulatory queries, inspection observations, and audit findings.
- Coordinate with internal teams to ensure timely remediation and closure of regulatory observations.
- Assist in regulatory reporting and periodic submissions related to cross-border transactions.
- Stakeholder Management & Communication
- Act as a central compliance point of contact for cross-border initiatives across teams.
- Communicate regulatory expectations clearly to non-compliance stakeholders.
- Escalate material regulatory risks appropriately with clear options and recommendations.
- Influence decision-making through structured, risk-based regulatory analysis.
Must-Have Qualifications & Experience
- 5–6 years of experience in regulatory compliance, must be in payments, fintech, banking, or financial services.
- Strong working knowledge of:
- FEMA and RBI Master Directions
- Cross-border payment regulations
- FX and remittance frameworks
- LRS, export/import and international payment regulations, etc.
- Experience working with cross-functional teams such as Product, Legal, Operations, Risk, and Treasury.
- Hands-on experience in regulatory interpretation, advisory, and implementation.
- Exposure to regulatory audits, inspections, or supervisory interactions is highly desirable.
- Ability to translate complex regulations into practical, implementable business solutions.
Good-to-Have
- Experience working in a global or multinational organization.
- Exposure to multiple jurisdictions or international regulatory frameworks.
- Experience with Payment Aggregators, AD-II entities, or card networks.
- Prior involvement in launching cross-border products or new regulated use cases.
- Certifications or qualifications in compliance, risk, or finance (e.g., CA, CIA, MBA, LLB, CAMS).
Key Skills & Competencies
- Strong regulatory interpretation and analytical skills
- Structured problem-solving and decision-making
- Ability to balance regulatory risk with business impact
- Excellent stakeholder management and communication skills
- High ownership, judgement, and attention to detail
- Comfort working in fast-paced, evolving regulatory environments
PhonePe Full Time Employee Benefits
- Insurance Benefits – Medical Insurance, Critical Illness Insurance, Accidental Insurance, Life Insurance
- Wellness Program – Employee Assistance Program, Onsite Medical Center, Emergency Support System
- Parental Support – Maternity Benefit, Paternity Benefit Program, Adoption Assistance Program, Day-care Support Program
- Mobility Benefits – Relocation benefits, Transfer Support Policy, Travel Policy
- Retirement Benefits – Employee PF Contribution, Flexible PF Contribution, Gratuity, NPS, Leave Encashment
- Other Benefits – Higher Education Assistance, Car Lease, Salary Advance Policy
Equal Opportunity Statement
PhonePe is an equal opportunity employer and is committed to treating all its employees and job applicants equally; regardless of gender, sexual preference, religion, race, color or disability. If you have a disability or special need that requires assistance or reasonable accommodation during the application and hiring process, including interview or onboarding, please fill out this form.