Associate Manager-Acquisition Household

Idfc First Bank Limited; Faridabad District; On-site; INR 350,000 - 550,000; Full time

Job summary

IDFC FIRST Bank Limited is seeking an Associate Manager - Acquisition (Household) to lead frontline sales for savings accounts. The role focuses on identifying potential customers, engaging them across channels, explaining product benefits, and closing sales.

You will onboard customers to digital platforms and foster long-term relationships to drive growth. Ideal candidates have 0–4 years in sales within BFSI, strong English communication, and a customer-centric approach.

Qualifications

• Bachelor's degree in any discipline.
• 0–4 years of experience in sales within BFSI preferred.
• Fluent in English with strong business communication skills.
• Experience with digital banking onboarding is a plus.

Responsibilities

• Acquire savings account customers in the identified catchment area; generate references.
• Ensure high-quality customer acquisition in terms of constitution, product mix, and segment alignment.
• Onboard and activate customers on digital banking platforms.
• Assist the Senior Sales Manager in catchment mapping and branch scoping exercises.
• Provide regular feedback to the Senior Sales Manager and Branch Manager on customer needs and business opportunities.
• Ensure adherence to sales compliance standards and SOPs; comply with regulatory guidelines.
• Conduct regular customer acquisition activities targeting high-quality and HNI customers to boost bank visibility.
• Actively seek referrals from existing customers.

Skills

Customer-centric

Relationship-building

Digital onboarding

Business communication

Teamwork

Integrity

Education

Bachelor's degree

Job description

Job Description

Job Requirements

About the Role

The Associate Manager - Acquisition (Household) is a front-line sales role within the Branch Banking function, responsible for acquiring new savings account customers for the bank. The role involves identifying potential customers, engaging with them through various channels, explaining the benefits and features of savings products, and closing sales. The incumbent also ensures customer satisfaction, facilitates onboarding to digital platforms, and fosters long-term relationships to support business growth.

Key Responsibilities

Primary Responsibilities

• Acquire savings account customers in the identified segment and generate references from the designated catchment area.
• Ensure high-quality customer acquisition in terms of constitution, product mix, and segment alignment.
• Onboard and activate customers on digital banking platforms.
• Assist the Senior Sales Manager in catchment mapping and branch scoping exercises.
• Provide regular feedback to the Senior Sales Manager and Branch Manager on customer needs and business opportunities.
• Ensure adherence to sales compliance standards and organizational SOPs.
• Maintain strict compliance with internal policies and external regulatory guidelines.
• Conduct regular customer acquisition activities in the catchment area, targeting high-quality and HNI customers to enhance visibility for IDFC FIRST Bank.
• Work on key central initiatives and actively seek referrals from existing customers.

Secondary Responsibilities

• Collaborate with team members and support functions to deliver comprehensive product and service offerings to customers.

What We Are Looking For

Education

• Bachelor's degree in any discipline

Experience

0-4 years of experience in sales, preferably within the BFSI (Banking, Financial Services, and Insurance) sector.

Skills and Attributes

• Customer-centric approach with a focus on relationship building.
• Ability to identify and convert potential leads into business opportunities.
• Familiarity with digital banking platforms and onboarding processes.
• High level of integrity and compliance orientation.
• Team collaboration and adaptability in a dynamic environment.
• Fluent in English with strong business communication skills

#LI-DNI