Associate Manager-Acquisition (Current Account)

Idfc First Bank Limited; Indore; In loco; INR 600.000 - 1.000.000; Tempo pieno

Descrizione del lavoro

Idfc First Bank Limited in Indore is seeking an Associate Manager – Acquisition (Current Account) to drive new-to-bank current accounts at the branch level. The role focuses on direct customer interaction, needs assessment, and offering tailored banking solutions to meet acquisition targets.

You will assist the Sales Manager with catchment mapping, gather customer feedback, and identify opportunities to deepen relationships and maximize lifetime value while ensuring compliance with SOPs and

Competenze

• Graduate in any discipline (Full-time).
• 0–4 years of sales experience, preferably BFSI sector.
• Strong communication and customer-service focus.

Mansioni

• Acquire NTB current account customers from the identified branch catchment.
• Ensure quality product mix and proper account constitution.
• Register and activate customers on digital/direct channels.
• Meet monthly acquisition targets by understanding transaction banking needs.
• Support Sales Manager in catchment mapping and opportunity identification.
• Provide feedback on customer needs and market trends to sales teams.
• Adhere to SOPs and internal policies; comply with regulatory guidelines.
• Maintain quality sourcing aligned with acquisition standards.

Conoscenze

Customer-focused

Opportunity identification

Transaction banking knowledge

Integrity & compliance

Cross-team collaboration

Self-motivated

Business English communication

Formazione

Graduate in any discipline

Descrizione del lavoro

About the Role

The

Job Requirements

About the Role

The Associate Manager – Acquisition (Current Account) is responsible for acquiring new-to-bank (NTB) current account customers for a designated branch. This role involves direct customer interaction, understanding banking needs, and offering tailored solutions. The incumbent will also support the Sales Manager in catchment mapping, gathering customer feedback, and identifying potential business opportunities. The role is critical in driving client acquisition, deepening customer relationships, and maximizing lifetime value to achieve broader organizational goals.

Key Responsibilities

Primary Responsibilities

• Acquire NTB current account customers from the identified segment and catchment area.
• Ensure high-quality acquisitions in terms of product mix, customer segments, and account constitution.
• Proactively register and activate acquired customers on digital and direct banking channels.
• Meet and exceed monthly acquisition targets by analysing and addressing customers’ transaction banking needs.
• Assist the Sales Manager in catchment mapping and opportunity identification.
• Provide regular feedback to Sales Managers/Relationship Managers on customer needs and market trends.
• Adhere to the organization’s selling norms and Standard Operating Procedures (SOPs).
• Ensure strict compliance with internal policies and external regulatory guidelines.
• Maintain quality sourcing in line with the bank’s acquisition standards.

Secondary Responsibilities

• Maintain strong market awareness and a deep understanding of customer needs.
• Collaborate with other departments and functions within the branch to deliver comprehensive product and service offerings, ensuring a customer‑centric approach.

What We Are Looking For

Education

• Graduate in any discipline (Full-time).

Experience

• 0–4 years of experience in sales, preferably within the BFSI (Banking, Financial Services, and Insurance) sector.

Skills And Attributes

• Customer-focused approach with a passion for service excellence.
• Ability to identify and convert business opportunities.
• Knowledge of current account products and transaction banking.
• High level of integrity and compliance orientation.
• Collaborative mindset and ability to work across teams.
• Self‑motivated with a drive to achieve targets.
• Fluent in English with strong business communication skills