Associate Lead - Artwork Developer

Indegene; Karnataka; On-site; INR 4,50,000 - 6,75,000; Full time

Job summary

A technology-led healthcare solutions provider in Karnataka seeks a dynamic professional to manage automation initiatives and artwork production. This role involves collaborating with various teams, ensuring compliance, and driving best practices in client deliverables. Candidates should have strong skills in MS Office, Adobe tools, and excellent communication abilities. We offer an engaging work environment that emphasizes growth and mentorship.

Qualifications

• Good knowledge of the artwork development process.
• Knowledge and experience in any PLM tool.
• Good knowledge about pharma industry/packaging process.
• Strong process analysis and problem-solving skills.
• Ability to translate business needs into tech-enabled solutions.
• Experience with RPA or workflow automation tools.
• Knowledge in various printing processes.

Responsibilities

• Identify, evaluate, and implement automation solutions in artwork creation.
• Collaborate with internal teams to gather pain points and ideate solutions.
• Drive end-to-end execution of automation projects.
• Map current-state processes involving packaging components.
• Analyze manual touchpoints in file reception and proofing.
• Maintain clear documentation of automation workflows and validation reports.
• Conduct one-to-one meetings monthly with team members.

Skills

MS Office

Adobe Illustrator

Adobe InDesign

Adobe Photoshop

Adobe Acrobat

Good communication (oral and written)

Critical thinking

Tools

PLM tool

Job description

Job Description

We are a technology-led healthcare solutions provider. We are driven by our purpose to enable healthcare organizations to be future-ready. We offer accelerated, global growth opportunities for talent that’s bold, industrious, and nimble. With Indegene, you gain a unique career experience that celebrates entrepreneurship and is guided by passion, innovation, collaboration, and empathy. To explore exciting opportunities at the convergence of healthcare and technology, check out www.careers.indegene.com. We understand how important the first few years of your career are, which create the foundation of your entire professional journey. At Indegene, we promise you a differentiated career experience and mentorship from industry leaders. We are offering a global fast-track career where you can grow with Indegene’s high-speed growth. We are purpose-driven and focus on enabling healthcare organizations to be future ready, with customer obsession guiding our actions.

Must Have

Broad Area - 1: Manage the automation initiative

• Identify, evaluate, and implement automation solutions in artwork creation, artwork proofing, and related areas.
• Collaborate with internal teams (Design, QA, Regulatory, Tech) to gather pain points and ideate solutions.
• Drive end-to-end execution of automation projects (e.g., scripting, low-code tools, RPA, workflow automation).

Artwork Process Optimization:

• Map current-state processes involving packaging components, labels, cartons, leaflets, etc.
• Analyze manual touchpoints in file reception, version control, folder structures, and proofing.
• Standardize and improve workflows using automation and lean methodology.

Cross-functional Collaboration:

• Liaise with IT, Compliance, Operations, and external vendors to ensure seamless integration of solutions.
• Conduct PoCs and pilots, gather feedback, and scale successful initiatives.

Documentation & Governance:

• Maintain clear documentation of automation workflows, user guides, validation reports.
• Ensure compliance with internal SOPs and regulatory standards (e.g., 21 CFR Part 11 for audit trails).

Training & Change Management:

• Upskill teams on automation tools and processes.
• Drive adoption through training sessions, workshops, and support during rollout.

Broad Area - 2: Manage end to end artwork production as per the client requirement

• Review, understand, and gather relevant data (font, colour, alignment, missing links) from client specification files/emails/client server/tool.
• Follow best practices in communication, client and project-specific guidelines, and processes.
• Monitor progress of artwork development and proofreading; address delays or issues and escalate as needed; keep customers informed.
• Interact with client/SPOCs, raise queries, and resolve issues with respect to jobs.
• Provide technical and non-technical support to team members.
• Proactively address client complaints/issues and take ownership of action plans.
• Create reports (weekly, internal weekly reviews, monthly & half-year) as per standard templates and KPIs.
• Understand and respond to specific client needs; execute as per objectives and goals by developing work schedules with priorities.
• Demonstrate accountability and initiative to achieve team objectives.

Broad Area - 3: Team Management

• Conduct one-to-one meetings monthly with team members and keep peers updated.
• Share process-related knowledge and improvements with the team.
• Support junior associates, reportees, and address concerns, needs, and conflicts promptly.
• Provide periodic reviews, feedback, and ratings.
• Set goals and perform appraisal reviews; identify training needs.
• Maintain team performance data and analyze information for continuous improvement.
• Participate in hiring by conducting interviews and providing feedback.

Good to have

Broad Area - 4: Process Management and Compliance

• Drive and maintain quality standards for various client deliverables across the team.
• Educate the team on confidentiality and copyright rules as per client and company norms.
• Ensure the team follows security rules with regard to standards like client SOPs, ISMS, ISO, and CMMI.

Broad Area - 5: Self-Development

• Build mastery through self-learning and stay abreast of current trends in the area.
• Participate in trainings and hands-on learning about risk management and communication with managers and clients.
• Be flexible to move across new project activities and deliverables.
• Continuously enhance knowledge in the work domain and seek support when solving problems.
• Remain current on developments and emerging trends; identify new trends that support business development.
• Willingness to put in extra effort to meet client deliverables and process requirements.
• Maintain data, perform basic analysis, and manage work with relevant information.
• Identify patterns and underlying issues to analyze trade-offs in complex situations.
• Foster strong relationships with internal and external stakeholders to achieve client satisfaction.

Must have: Skills

• MS Office
• Adobe Illustrator
• Adobe InDesign
• Adobe Photoshop
• Adobe Acrobat
• Good communication (oral and written)
• Critical thinking

Knowledge Requirement

• Good knowledge of the artwork development process
• Knowledge and experience in any PLM tool
• Good knowledge about pharma industry/packaging process
• Strong process analysis and problem-solving skills
• Ability to translate business needs into tech-enabled solutions
• Experience with RPA or workflow automation tools
• Knowledge in various printing processes

Additional Requirements

• Travel: As per business requirement
• Time Zone coverage: As per business requirement / Shifts

Nice to have

• Diploma in multimedia certificate course for undergraduates
• Certification in automation tools, Lean Six Sigma, or related methodologies

EQUAL OPPORTUNITY

Indegene is proud to be an Equal Employment Employer and is committed to the culture of Inclusion and Diversity. We do not discriminate on the basis of race, religion, sex, colour, age, national origin, pregnancy, sexual orientation, physical ability, or any other characteristics. All employment decisions, from hiring to separation, will be based on business requirements, the candidate’s merit and qualification. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, colour, religion, sex, national origin, gender identity, sexual orientation, disability status, protected veteran status, or any other characteristics.