Associate III - HealthPlan

UST; Thiruvananthapuram; On-site; INR 350,000 - 520,000; Full time

Job summary

UST is seeking a Claims Processor to support US healthcare payer operations within the TriZetto Facets platform. You will adjudicate end-to-end medical claims, verify eligibility and benefits, and ensure proper application of pricing rules and payer guidelines.

The role emphasizes accuracy, productivity, and compliance in a workflow-driven environment, handling pending, rework, and reprocessed claims while coordinating with provider and routing information.

Qualifications

• BTech/MCA/BCA/MSc IT/BSc IT degree required or equivalent.
• Experience with ANSI X12, HIPAA and claims processing preferred.
• Knowledge of healthcare payer operations and Facets is beneficial.

Responsibilities

• Process medical claims in TriZetto Facets Claims module from adjudication to reprocessing.
• Review eligibility, benefits, provider details and claim routing before adjudication.
• Ensure correct application of deductibles, copays, coinsurance and coverage rules.
• Apply pricing rules, detect discrepancies, and align claim data with payments.
• Maintain HIPAA compliance and documentation standards throughout.

Skills

ANSI X12

Claims Management

HIPAA

Healthcare Systems

Education

BTech/MCA/BCA/MSc IT/BSc IT

Tools

Microsoft Excel

CAQH

NPDB

Provider Credentialing

Job description

Role Description

At UST, we help the world’s best organizations grow and succeed through transformation. Bringing together the right talent, tools, and ideas, we work with our client to co-create lasting change. Together, with over 30,000 employees in 30+ countries, we build for boundless impact—touching billions of lives in the process. Visit us at .

Summary

UST is looking for…. ANSI X12, Claims Management, HIPAA, Healthcare SystemsClaims Processor Role Summary Claims Processors to support US healthcare payer claims operations Responsible for accurate and compliant end-to-end medical claims adjudication within the TriZetto Facets platform, ensuring proper application of benefits, pricing logic, provider validation, and payer rules. The role operates within a highly workflow-driven environment, handling pended, exception, and reprocessed claims, while ensuring alignment between Facets system logic, claim data, and final payment outcomes with strong adherence to productivity, quality, and compliance expectations.

Key Responsibilities

• Process medical claims in TriZetto Facets Claims module, including review, adjudication, pend/suspend handling, corrected claims, and reprocessing as required.
• Review member eligibility, benefits, claim type, provider details, and claim routing before final adjudication.
• Ensure correct application of Deductibles, copay, and coinsurance, Covered vs non-covered services Authorization and referral requirements.
• Apply appropriate pricing methodologies within Facets, including Fee schedule-based pricing, Institutional reimbursement logic, and Contractual payment rules.
• Identify and resolve discrepancies related to Pricing configuration, Benefit-plan interaction, Claim setup issues. Workflow Alignment
• Support claim handling aligned to Claim submission and payment workflows, including claim status review, corrected claims, EOP understanding, COB/TPL handling, and suspension/rejection analysis.
• Analyze and resolve Eligibility-related pends, Pricing and benefit validation pends, Provider or routing-related exceptions.
• Ensure timely handling of Suspended claims, Rejected claims, and Claims requiring rework or escalation.
• Process claims aligned to BlueCard and shared administration workflows, including Plan prefix identification and routing logic, Home and host plan considerations, and Out-of-area claim handling to ensure accurate coordination between plans and proper claim direction.
• Validate coding and billing elements using ICD-10, CPT, HCPCS, and DRG-related billing standards as applicable to payer claims processing.
• Ensure compliance with payer guidelines, HIPAA, documentation expectations, and internal audit/control requirements.

What You Need

BTech/ MCA/ BCA/Msc IT/Bsc IT

Required Skills

ANSI X12, Claims Management, HIPAA, Healthcare SystemsClaims

What we believe

We’re proud to embrace the same values that have shaped UST since the beginning. Since day one, we’ve been building enduring relationships and a culture of integrity. And today, it's those same values that are inspiring us to encourage innovation from everyone, to champion diversity and inclusion and to place people at the centre of everything we do.

Humility

We will listen, learn, be empathetic and help selflessly in our interactions with everyone.

Humanity

Through business, we will better the lives of those less fortunate than ourselves.

Integrity

We honour our commitments and act with responsibility in all our relationships.

Equal Employment Opportunity Statement

UST is an Equal Opportunity Employer. We believe that no one should be discriminated against because of their differences, such as age, disability, ethnicity, gender, gender identity and expression, religion, or sexual orientation.

All employment decisions shall be made without regard to age, race, creed, colour, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law.

UST reserves the right to periodically redefine your roles and responsibilities based on the requirements of the organization and/or your performance.

• To support and promote the values of UST.
• Comply with all Company policies and procedures

Skills

Role Summary The Provider Data Management (PDM)

Skills

CAQH, Microsoft Excel, NPDB, Provider CredentialingPDM Analyst

Skills

ANSI X12, Claims Management, HIPAA, Healthcare SystemsClaims