Associate I - Proofreader

TIAA; Mumbai City; On-site; INR 500,000 - 700,000; Full time

Job summary

TIAA is seeking a meticulous Proofreader/Editor to join the Plan Transitions Production program. The role emphasizes thorough proofreading (85%) and editor support (15%) to ensure accuracy, consistency, and client-ready materials across Core, Custom Core, XL, and OSS.

You will collaborate with the Studio Director and Production Artists in a fast-paced environment, applying brand guidelines, identifying improvements, and delivering polish that meets TIAA standards and client expectations.

Qualifications

• 2+ years of experience in proofreading/editing or related writing roles.
• University degree preferred.
• Strong attention to detail and ability to manage multiple priorities in a fast-paced environment.

Responsibilities

• Proofreading & Editorial Review: ensure grammar, spelling, style, and factual accuracy.
• Quality Assurance & Feedback: provide constructive feedback to production artists.
• Workflow Management: manage priorities and track tasks with Workfront.
• Content Editing (15%): refine content for multiple formats to meet brand and client requirements.
• Proofreading and Quality Assurance (85%)/Editing (15%): balance editing and proofreading tasks.

Skills

Audience-focused communication

Copywriting

Content development

Creative thinking

Marketing writing effectiveness

Education

University degree (preferred)

Tools

Workfront

Job description

Proofreader/Editor

Proofreader/Editor will be a key member of the Plan Transitions Production program, supporting proofreading and editing across plan transition categories including Core, Custom Core, XL, and OSS. This role requires an emphasis on thorough proofreading capabilities (85%) combined with editor support (15%) to ensure accuracy, consistency, and quality of all transition materials and communications. The position focuses on reviewing, and refining copy for plan transition materials while ensuring editorial excellence across all deliverables.

The successful candidate will work closely with the Studio Director, Production Artists, and the broader Plan Transitions team to create compelling, accurate, and compliant content that meets TIAA’s standards and client expectations. This role requires meticulous attention to detail, some writing skills, and the ability to manage multiple priorities in a fast-paced production environment.

Key Responsibilities and Duties

• Proofreading & Editorial Review: Thoroughly review all production materials for grammar, spelling, punctuation, style adherence, and factual accuracy, ensuring content aligns with established brand guidelines and tone.
• Quality Assurance & Feedback: Collaborate with the Studio Director to provide constructive feedback to Production Artists, recommending non-material changes that improve readability, clarity, and overall impact.
• Workflow Management: Manage competing priorities effectively in a high-volume, fast-paced environment, meeting deadlines consistently while utilizing Workfront to track tasks and maintain efficient workflow
• Content Editing (15%): Partner with the Editorial Director and production team to adapt and refine content across multiple formats, transforming complex financial information into clear, audience-appropriate copy that meets brand, compliance, and client requirements.
• Proofreading and Quality Assurance (85%) Editing (15%)

Educational Requirements

• University (Degree) Preferred

Work Experience

• 2+ Years Required; 3+ Years Preferred

Career Level

6IC

Related Skills

Audience-focused Communication, Audience Insights, Builds Visual Materials, Content Development, Continuous Improvement Mindset, Copywriting, Creative Thinking, Customer-Focused Campaign Development, Delivers On-Product Marketing Strategies, Digital Design, Innovation, Marketing Writing Effectiveness, Messaging Effectiveness

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Company Overview

TIAA Global Capabilities was established in 2016 with a mission to tap into a vast pool of talent, reduce risk by insourcing key platforms and processes, as well as contribute to innovation with a focus on enhancing our technology stack. TIAA Global Capabilities is focused on building a scalable and sustainable organization , with a focus on technology , operations and expanding into the shared services business space.

Working closely with our U.S. colleagues and other partners, our goal is to reduce risk, improve the efficiency of our technology and processes and develop innovative ideas to increase throughput and productivity.

We are an Equal Opportunity Employer. TIAA does not discriminate against any candidate or employee on the basis of age, race, color, national origin, sex, religion, veteran status, disability, sexual orientation, gender identity, or any other legally protected status.

Our Culture of Impact

At TIAA, we’re on a mission to build on our 100+ year legacy of delivering for our clients while evolving to meet tomorrow’s challenges. We equip our associates with future-focused skills and AI tools that enable us to advance our mission. Together, we are fighting to ensure a more secure financial future for all and for generations to come. We are guided by our values: Champion Our People, Be Client Obsessed, Lead with Integrity, Own It, and Win As One. They influence every decision we make and how we work together to serve our clients every day. We thrive in a collaborative in-office environment where teams work across organizational boundaries with shared purpose, accelerating innovation and delivering meaningful results. Our workplace brings together TIAA and Nuveen’s entrepreneurial spirit, where we work hard and work together to create lasting impact. Here, every associate can grow through meaningful learning experiences and development pathways—because when our people succeed, our impact on clients’ lives grows stronger.

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If you are a U.S. applicant and desire a reasonable accommodation to complete a job application please use one of the below options to contact our accessibility support team:

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