Associate Facility Administrator

Define Ventures; Hyderabad; On-site; INR 350,000 - 500,000; Full time

Job summary

Cohere Health is seeking an Associate Facility Administrator to ensure smooth night-shift operations, coordinating across teams, managing supplies, and handling basic admin tasks. You will welcome visitors, support meetings, and maintain records to ensure a professional workplace.

The role emphasizes organization, attention to detail, and proactive learning in a fast-paced environment, with a focus on security-minded operational practices.

Qualifications

• Minimum 3 years experience in BPO Process, HVAC, UPS Backups, Facility Operations, Logistic, Transport Coordination.
• Good communication skills.
• Strong willingness and well adjusted to do night shifts.
• Customer Service mindset and willingness to help wherever needed
• Good organizational and time management skills
• Technically savvy with ability to use basic computer tools, including Google Docs and Sheets
• Basic data analysis and problem solving ability
• High attention to detail and ability to follow through on tasks reliably
• A proactive attitude and eagerness to learn in a fast-paced environment

Responsibilities

• Serve as a central point of coordination for office operations, partnering with building management and external vendors to support smooth day-to-day functionality
• Manage office supplies and inventory, ensuring the workplace is well-stocked, organized, and ready for team needs and any onsite visits
• Coordinate meetings, appointments, and basic logistics across teams, supporting a well-run and efficient office environment
• Maintain accurate records, files, and documentation to support operational consistency
• Welcome and assist visitors, manage check-in processes, and ensure a professional and positive experience
• Prepare basic reports, documents, and administrative materials to support team activities
• Handle incoming calls and general inquiries, directing them to the appropriate teams
• Manage incoming and outgoing mail and courier services
• Support general administrative and operational tasks as needed, with a willingness to learn and take on new responsibilities
• Fair understanding of Information Security practices.
• Align to the organization policies and procedures.
• Ensure to get updated with ISMS roles as assigned by the department/process heads.

Skills

BPO Process

HVAC

UPS Backups

Facility Operations

Logistics

Transport Coordination

Communication skills

Night shifts

Customer Service

Organization

Google Docs

Google Sheets

Data analysis

Problem solving

Attention to detail

Proactive attitude

Tools

Google Docs

Google Sheets

Job description

Opportunity Overview:

We’re looking for an Associate Facility Administrator who will play a key role in keeping our day-to-day operations running smoothly and efficiently in the night shift. This person will serve as a central point of coordination across teams, supporting office operations, managing logistics, and ensuring a seamless experience for employees and visitors alike. It’s a great opportunity for someone who is highly organized, detail-oriented, and enjoys being a reliable go-to for getting things done.

What you’ll do:

• Serve as a central point of coordination for office operations, partnering with building management and external vendors to support smooth day-to-day functionality
• Manage office supplies and inventory, ensuring the workplace is well-stocked, organized, and ready for team needs and any onsite visits

• Coordinate meetings, appointments, and basic logistics across teams, supporting a well-run and efficient office environment
• Maintain accurate records, files, and documentation to support operational consistency
• Welcome and assist visitors, manage check-in processes, and ensure a professional and positive experience
• Prepare basic reports, documents, and administrative materials to support team activities
• Handle incoming calls and general inquiries, directing them to the appropriate teams
• Manage incoming and outgoing mail and courier services
• Support general administrative and operational tasks as needed, with a willingness to learn and take on new responsibilities

ISMS roles and responsibilities:

• Fair understanding of Information Security practices.
• Align to the organization policies and procedures.
• Ensure to get updated with ISMS roles as assigned by the department/process heads.

Required Qualifications:

Must-haves

• Minimum 3 years experience in BPO Process, HVAC, UPS Backups, Facility Operations, Logistic, Transport Coordination.
• Good communication skills
• Strong willingness and well adjusted to do night shifts
• Customer Service mindset and willingness to help wherever needed
• Good organizational and time management skills
• Technically savvy with ability to use basic computer tools, including Google Docs and Sheets
• Basic data analysis and problem solving ability
• High attention to detail and ability to follow through on tasks reliably
• A proactive attitude and eagerness to learn in a fast-paced environment

Nice-to-haves

• Prior internship or exposure to administrative, office, or operations-related work
• Exposure to working in a corporate or professional office environment

• Familiarity with working in or supporting a Global Capability Center (GCC) or global organization
• Comfort interacting with diverse teams or stakeholders across different locations or time zones

Ability to commute/relocate:

• Hyderabad, Telangana: Reliably commute or planning to relocate before starting work (Preferred)

Interview Process*:

• Reporting to: Ritesh Jain
• Team: Admin and Operations (size-5)

*Subject to change

About Cohere Health:

Cohere Health’s clinical intelligence platform and agentic AI-powered solutions connect health plans’ strategic goals and providers’ needs, optimizing the speed, cost, and quality of care. With an enterprise approach that streamlines payer-provider decision-making across the care continuum–including policy, prior authorization, payment accuracy, and more–the company improves collaboration and reduces burden, resulting in up to 8x ROI and 94% provider satisfaction.

With the acquisition of ZignaAI, we expanded our AI-native platform with a comprehensive Payment Integrity Suite that spans data mining, clinical and coding validation, authorization and claims reconciliation, and end-to-end payment integrity services across pre- and post-pay workflows. By connecting clinical and payment insights, our transparent, AI-powered solutions help health plans proactively improve payment accuracy, reduce waste and vendor dependency, strengthen provider relationships, and build smarter, more efficient payment integrity programs.

Cohere Health’s innovations continue to receive industry-wide recognition. We’ve been recognized on TIME’s World Top HealthTech Companies 2025 list, the 2025 Inc. 5000 list, in the Gartner® Hype Cycle™ for U.S. Healthcare Payers (2022-2025), and ranked as a Top 5 LinkedIn™ Startup for 2023 & 2024.

We can’t wait to learn more about you and meet you at Cohere Health!

Equal Opportunity Statement:

Cohere Health is an Equal Opportunity Employer. We are committed to fostering an environment of mutual respect where equal employment opportunities are available to all. To us, it’s personal.