Associate Director - Relationship Manager - SME ME

Standard Chartered India; Hyderabad; On-site; INR 1,200,000 - 2,400,000; Full time

Job summary

Standard Chartered India is seeking a professional to manage client and sales activities, coordinating briefing notes and pitches, ensuring smooth post-deal documentation and onboarding, and maintaining strong client engagement to achieve top survey ratings.

The role emphasizes risk and compliance, adherence to policy, credit admin framework, early warning systems, and collaboration with GSAM, CDD, and portfolio/OR teams to strengthen controls and portfolio quality.

Qualifications

• Financial analysis and relationship management experience.
• Portfolio management skills.
• Post graduate and having requisite professional acquaintance in business.

Responsibilities

• Client & Sales Management: work with stakeholders on briefing notes and sales pitches.
• Post deal documentation and client onboarding: ensure timely completion with stakeholders.
• Quality engagement with client to ensure high ratings in surveys; manage Excess & Past Dues; coordinate renewals with CDD and portfolio/OR teams.
• Policy adherence: comply with Credit Admin Framework and use Early Warning System to monitor risk; assist with stressed accounts with GSAM.
• Risk and compliance ownership: understand and comply with laws, Group policies, and Code of Conduct; identify and resolve risks.
• Audit quality: ensure quick turnaround on credit requests; embed Credit Risk Analytics; uphold Code of Conduct.

Skills

Financial Analysis

Relationship Management

Portfolio management skills

Education

Post graduate and having requisite professional acquaintance in business

Job description

• Client & Sales Management. Work Closely with Various stakeholder in preparation of briefing notes, Sales pitches etc.
• Ensure smooth & efficient post deal documentation & client onboarding. Ensure post original process & documentation is completed on time by liaising with stakeholders.
• Quality engagement with client to ensure highest rating in Client surveys. Effective management of Excess & Past Dues, work closely with CDD to ensure timely renewals & also with the portfolio & OR team to ensure high quality of portfolio.
• Adherence to all aspects of policy and procedure. Full adherence to Credit Admin Framework and all related aspects. Fully adopt Early Warning System to strengthen risk monitoring. Assist with co-management of stressed accounts with GSAM to reduce impairments and strengthen recovery effort.
• Managing risk and compliance as part of my role. Take personal responsibility for understanding the risk and compliance requirements of my role. Understand and comply with applicable laws and regulations, the Groups policies, procedures and the Group Code of Conduct. Effectively identify, elevate, mitigate and resolve risk and compliance matters. Contribute to a culture in which all stakeholders feel safe to raise concerns and where risk and compliance matters are addressed and misconduct appropriately dealt with
• Maintaining Audit quality. Quick turnaround on Credit Requests. Embed usage of Credit Risk Analytics. Ensure full adherence to Group Code of conduct. Contribute to a culture in which all stakeholders feel safe to raise concerns and where risk and compliance matters are addressed and misconduct appropriately dealt with.

Key Responsibilities

• Client & Sales Management. Work Closely with Various stakeholder in preparation of briefing notes, Sales pitches etc.
• Ensure smooth & efficient post deal documentation & client onboarding. Ensure post original process & documentation is completed on time by liaising with stakeholders.
• Quality engagement with client to ensure highest rating in Client surveys. Effective management of Excess & Past Dues, work closely with CDD to ensure timely renewals & also with the portfolio & OR team to ensure high quality of portfolio.
• Adherence to all aspects of policy and procedure. Full adherence to Credit Admin Framework and all related aspects. Fully adopt Early Warning System to strengthen risk monitoring. Assist with co-management of stressed accounts with GSAM to reduce impairments and strengthen recovery effort.
• Managing risk and compliance as part of my role. Take personal responsibility for understanding the risk and compliance requirements of my role. Understand and comply with applicable laws and regulations, the Groups policies, procedures and the Group Code of Conduct. Effectively identify, elevate, mitigate and resolve risk and compliance matters. Contribute to a culture in which all stakeholders feel safe to raise concerns and where risk and compliance matters are addressed and misconduct appropriately dealt with
• Maintaining Audit quality. Quick turnaround on Credit Requests. Embed usage of Credit Risk Analytics. Ensure full adherence to Group Code of conduct. Contribute to a culture in which all stakeholders feel safe to raise concerns and where risk and compliance matters are addressed and misconduct appropriately dealt with.

Regulatory & Business Conduct

• Display exemplary conduct and live by the Group’s Values and Code of Conduct.
• Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct.
• Lead the Medium Enterprise Unit to achieve the outcomes set out in the Bank’s Conduct Principles: Fair Outcomes for Clients; Effective Financial Markets; Financial Crime Compliance; The Right Environment.
• Effectively and collaboratively identify, elevate, mitigate and resolve risk, conduct and compliance matters.

Skills And Experience

• Financial Analysis
• Relationship Management
• Portfolio management skills

Qualifications

• Post graduate and having requisite professional acquaintance in business

About Standard Chartered

We're an international bank, nimble enough to act, big enough for impact. For more than 170 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we can't wait to see the talents you can bring us.

Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion.

Together We

• Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do
• Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well
• Are better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term.

What We Offer

In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.

• Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations.
• Time-off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum.
• Flexible working options based around home and office locations, with flexible working patterns.
• Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits
• A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning.
• Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.