Associate Director - Data Analytics & Insight

Marsh; Gurugram District; Hybrid; INR 1,500,000 - 2,100,000; Full time

Job summary

Marsh in Gurgaon is seeking a talented professional to join our Commercial Center of Excellence. This hybrid role requires at least three days in the office weekly to support accurate, timely, and consistent reporting across regions.

You will partner with Operations, CIS, and Change stakeholders to ensure reporting solutions are adopted and continuously improved. The role emphasizes coordinating requirements, overseeing CIS-led reports, and driving practical improvements to reduce manual work

Qualifications

• Bachelor’s degree in Business, Data Analytics, or related field; a Master’s degree is a plus.
• 10–12 years’ experience in sales operations, reporting support, or administrative coordination.
• Strong attention to detail and accuracy in reviewing reports and data quality.
• Good organizational and time management skills with ability to balance priorities.
• Clear written and verbal communication across systems and stakeholders.

Responsibilities

• Partner with regional stakeholders to understand reporting needs and ensure timely deliverables.
• Serve as a conduit between Mpower and Sales Operations, clarifying priorities and coordinating requirements.
• Oversee report creation by CIS partners, ensuring accuracy and timely outputs.
• Identify data quality gaps and implement practical improvements to reporting processes.
• Support continuous improvement and cross-regional collaboration in COE.

Skills

Attention to detail

Time management

Communication skills

Cross-functional collaboration

Proactive mindset

Education

Bachelor's degree in Business/Analytics

MBA or related master's degree (a plus)

Tools

Capital IQ

Factiva

Thomson One

Job description

Company:

Marsh

Description:

We are seeking a talented individual to join our Commercial Center of Excellence team at Marsh. This role will be based in Gurgaon. This is a hybrid role that has a requirement of working at least three days a week in the office.

The role is designed to support supports the Center of Excellence by enabling accurate, timely, and consistent reporting, strengthening operational alignment across regions, and improving the effectiveness of sales operations processes. The role acts as a trusted partner to Operations, CIS, and Change stakeholders to ensure reporting solutions are aligned, adopted, and continuously improved

We will count on you to:

• Partner closely with regional stakeholders to understand reporting needs, resolve routine issues, and ensure reporting deliverables are completed accurately and within agreed timelines.
• Serve as the key conduit between Mpower and Sales Operations teams, coordinating requirements, clarifying priorities, and helping to keep communication and delivery aligned across teams.
• Oversee report creation by CIS partners, reviewing outputs for accuracy, insight, and timeliness while also helping to identify and address any data quality or process gaps.
• Support continuous improvement by developing practical solutions that reduce manual effort, improve reporting processes, strengthen operational control, and enhance collaboration across regional and global stakeholders.

What you need to have:

• Bachelor’s degree in Business, Data Analytics, or a related field; a Master’s degree in Business Administration, or a similar discipline is a plus.
• 10-12 years’ experience in sales operations, reporting support, or administrative coordination, with the ability to manage structured work, support business stakeholders, and deliver reliably in a fast-paced environment.
• Strong attention to detail and accuracy, particularly when reviewing reports, monitoring data quality, handling requests, and ensuring outputs meet agreed standards.
• Good organizational and time management skills, with the ability to balance multiple priorities, follow through on actions, and work confidently to deadlines.
• Clear written and verbal communication skills, along with comfort working across systems, data, and access processes, and the judgment to elevate issues appropriately when needed.
• Well versed with key research tools such as Capital IQ, Factiva, Thomson One, etc.

What makes you stand out?

• Experience working across Operations, Tech teams, Change, or regional teams in a role where you have helped coordinate reporting activity, clarify requirements, and support timely delivery.
• A track record of identifying process improvements, simplifying manual tasks, and contributing practical ideas that improve efficiency, reporting consistency, and team collaboration.
• Confidence in supporting change adoption by helping stakeholders understand updates, preparing supporting materials, and reinforcing new ways of working effectively.
• Strong ownership, adaptability, and a proactive mindset, with the ability to build trusted relationships and contribute to knowledge sharing, documentation, and continuous improvement across the COE.

Why join our team:

• We help you be your best through professional development opportunities, interesting work and supportive leaders.
• We foster a vibrant and inclusive culture where you can work with talented colleagues to create new solutions and have impact for colleagues, clients and communities.
• Our scale enables us to provide a range of career opportunities, as well as benefits and rewards to enhance your well-being.

Marsh (NYSE: MRSH) is a global leader in risk, reinsurance and capital, people and investments, and management consulting, advising clients in 130 countries. With annual revenue of over $27 billion and more than 95,000 colleagues, Marsh helps build the confidence to thrive through the power of perspective. For more information, visit marsh.com, or follow us on LinkedIn and X.

Marsh is committed to embracing a diverse, inclusive and flexible work environment. We aim to attract and retain the best people and embrace diversity of age, background, caste, disability, ethnic origin, family duties, gender orientation or expression, gender reassignment, marital status, nationality, parental status, personal or social status, political affiliation, race, religion and beliefs, sex/gender, sexual orientation or expression, skin color, or any other characteristic protected by applicable law.