Associate Director, Clinical Care & Access I&A

IN10 (FCRS = IN010) Novartis Healthcare Private Limited; Hyderabad; Hybrid; INR 2,400,000 - 4,200,000; Full time

Job summary

Novartis Healthcare Private Limited in Hyderabad is seeking an Associate Director, Clinical Care & Access I&A to drive data-driven decision making. You will translate complex datasets into actionable insights, craft performance narratives, and align brand strategies with organizational priorities across MAPS pillars.

You will collaborate with cross-functional teams in Hyderabad and the US to deliver end-to-end analytical outputs, mentor a team and ensure high data quality and impactful

Qualifications

• Bachelor's degree in related field; MS or MBA preferred.
• 10+ years analytics/decision science experience in pharma or healthcare.
• Proven ability to translate data into actionable insights for leadership.

Responsibilities

• Lead synthesis of insights across TAs with an impact-focused narrative.
• Develop performance narratives and KPIs aligned with brand strategies.
• Deliver end-to-end outputs including BPRs, IPST, and LRR.
• Collaborate with Hyderabad and US teams to ensure alignment.

Skills

Data Analytics

Cross-functional Leadership

Brand Performance Management

Stakeholder Engagement

Team Leadership

Executive Presentations

Strong Communication

Education

Bachelor's degree in related field

MS/MBA strongly preferred

Job description

Job Description Summary

The US Insights and Analytics (I&A) team is dedicated to enabling improved decision making at Novartis by leveraging data and advanced analytics capabilities to generate actionable insights that drive business growth. We collaborate closely with the US Market Access and Patient Support (MAPS), bringing insights and challenging ideas to empower smarter, data-driven decision-making. Reporting into the Director, Clinical Care & Access I&A, this role is a critical contributor to brand & IPST decision-making from a MAPS perspective, by providing actionable insights, developing performance narratives, and ensuring alignment between brand strategies and organizational priorities to optimize business outcomes. The AD, Clinical Care & Access I&A, Hyderabad serves as a key driver of actionable insights to MAPS by translating complex data into clear, actionable strategies that enhance decision-making across the organization. By collaborating closely with cross-functional teams, directors in MAPS facing pillars of CC&A, this role ensures a deep understanding of performance trends, identifies opportunities for business growth, development and streamlining of core MAPS capabilities and delivers concise performance narratives that inform both tactical actions and strategic direction. Acting as a trusted partner to leadership, the role also supports operational planning and fosters alignment across teams, enabling brands to achieve their full potential within the broader business ecosystem. The role emphasizes cross-functional insight synthesis, operational excellence, and strong collaboration with both Hyderabad and US teams.

Associate Director, Clinical Care & Access I&A

Location - Hyderabad

#LI Hybrid

Major Accountabilities

• Maintain current expertise in relevant therapeutic areas, market access, patient support and evolving market trends to ensure all insights are contextually relevant and actionable for strategic decisions
• Elevate and lead synthesis of insights being delivered from each TA and focus on development of holistic story from an impact lens, tailored to access and patient support
• Develop compelling narratives and storylines that translate complex analyses into clear, impactful presentations for leadership
• Define key business questions (KBQs), and explore opportunities or challenges through deep-dive analyses, leveraging therapy knowledge and cross collaboration across TAs
• Drive end-to-end delivery of a range of strategic outputs, including but not limited to BPRs, IPST and LRR deliverables, program impact/design, and other high-priority business needs
• Ensure robust analysis and data quality across all outputs, applying high standards of methodology and providing clear, actionable recommendations. Develop and share performance updates, analyses, and recommendations to IPSTs and senior leadership
• Evaluate performance trends and overall strategy effectiveness by assessing key drivers of brand performance like Coverage approval rate, fill rate, DOT, market share, forecasts, ROI, etc.
• Prepare PREREAD materials, coordinate workshop activities, and ensure that Hyderabad's insights are effectively integrated with the broader CC&A I&A team.
• Partner with brand team to develop and refine key performance indicators (KPIs) at the brand or functional level to ensure alignment with strategic goals
• Working with a cross-functional team, identify opportunities to optimize performance monitoring processes and improve the effectiveness of reporting and decision-making tools
• Drive collaboration with East Hanover and Hyderabad teams to extract insights from diverse data sources, ensuring effective knowledge transfer and alignment on priorities.
• Drive people growth of their respective reporting team and be responsible for upskilling and mentoring them to deliver elevated insights

Minimum Requirements

• Education: Bachelor's degree in related field is required; Master of Science and/or MBA strongly preferred
• Minimum 10 years of experience in analytics, decision science, or related roles, preferably in the pharmaceutical or healthcare sector, preferred if patient support analytics experience exist.
• A bachelors degree in engineering/business administration, Life Sciences, Marketing or a related field; an MBA or advanced degree is strongly preferred.
• Proven ability to analyse complex data sets, identify trends, and deliver actionable insights that drive performance improvements.
• Domain expertise in these areas is desired: secondary data analytics, healthcare analytics, patient insights, market access and patient service analytics, or other related strategic analytics and management consulting
• Ability to balance operational execution with high-level strategic thinking, supporting both day-to-day brand performance and long-term business goals.
• Comes with excellent and proven track record on storytelling with data and executive presentations
• Ability to work collaboratively with cross-functional teams, including sales, marketing, and product development and drive strategic brand initiatives
• Excellent communication skills, capable of effectively collaborating with senior leadership and aligning diverse teams around strategic goals for IPST
• Proficiency in insight and hypothesis generation, behavioural science, data science, and primary and secondary research methodologies
• Ability to thrive in a fast-paced, dynamic environment and adapt to changing business needs and priorities
• Have proven track record of working in a team environment and have mentorship capabilities, where the person has led a team of 5-7 associates

Essential Requirements

• Novartis seeks an individual with extensive experience in the US pharmaceutical or healthcare industry, with a deep understanding of product lifecycle management, and market dynamics.
• A proven track record in brand performance management, marketing, or a similar role, the person should demonstrate the ability to develop and implement brand strategies that drive market share and revenue growth.
• The candidate should be able to manage high performing teams, fostering a collaborative and innovative work environment.

Location

Hyderabad NKC | Hybrid | 3 days a week in office is mandatory.

Direct Reports

5 - 7 Associates

Skills Desired

• Change Agility
• Cross-Functional Collaboration
• Customer Engagement
• Customer Experience (CX)
• Customer Insights
• Data Analytics
• Data Strategies
• Digital Marketing
• Marketing Strategies
• Market Research
• Media Campaigns
• Product Marketing
• Stakeholder Engagement
• Stakeholder Management
• Team Leadership
• Waterfall Model

About Novartis

Improving the lives of people living with disease takes more than innovative science. It takes a focus on the needs of people and a community committed to meeting them. It takes a team of people like you. Working together. Learning together. Thriving together. Discover how you can join us in changing people's lives. In the context of China Cross-Border Data Transfer (CBDT) policy, if you need to apply for a position in China, please go to the local Recruiting System TaleNov .