Associate Director Client Services India

WPP; Gurugram District; Hybrid; INR 1,200,000 - 2,100,000; Full time

Job summary

WPP Media is seeking a seasoned professional to lead client media campaigns end-to-end, spanning planning, execution, and analysis. You will work across brands and channels, driving strategic conversations and delivering KPIs in a hybrid, office-heavy environment.

With 7+ years of experience and strong communication skills, you will build strong internal relationships, leverage industry tools, and contribute to growth initiatives within a global agency setting.

Qualifications

• Minimum 7 years of experience, with last 1 year in a similar role.
• Possess inquisitiveness and a positive team player attitude.
• Demonstrate excellent communication, presentation and interpersonal skills.
• Understand 360-degree mediums (offline & online) and their roles on client businesses, including media buying, planning, brand investments, and tool utilization.

Responsibilities

• Ensure meticulous attention to detail and accuracy in all submissions.
• Be proficient with all industry and agency proprietary tools.
• Oversee all aspects of client media campaigns across brands and media channels.
• Supervise and design media plans using relevant tools.
• Proactively offer client inputs and directions, ensuring responsiveness to client needs.
• Extract insights through data mining and competitive analysis.
• Initiate and drive quality analysis and cross-category case studies.
• Seamless execution, and reconciliation of all campaigns.
• Anchor the conversations and build strong relations across SBUs.

Skills

Campaign management

Media planning

Data analysis

Team collaboration

Communication skills

Tools

Industry tools

Job description

Job Description:

WPP is the trusted growth partner for the world’s leading brands. With exceptional talent, trusted data and intelligence, and world-class partnerships – all united by ourpioneeringagentic marketing platform, WPP Open – we help clients navigate change, capture opportunity, and deliver transformational growth.

About WPP Media

WPP is the trusted growth partner for the world’s leading brands. With exceptional talent, trusted data and intelligence, and world-class partnerships – all united by ourpioneeringagentic marketing platform, WPP Open – we help clients navigate change, capture opportunity, and deliver transformational growth.

WPP Media is WPPs AI-driven media operating unit, bringing together media, data, and partnerships to deliver creative personalisation at scale. Connected through WPP Open and powered by Open Intelligence, clients see exactly where, how, and why their media investment is working.

For more information, visit wppmedia.com.

About WPP Media

WPP is the creative transformation company. We use the power of creativity to build better futures for our people, planet, clients and communities. For more information, visit wpp.com.

WPP Media is WPP’s global media collective. In a world where media is everywhere and in everything, we bring the best platform, people, and partners together to create limitless opportunities for growth. For more information, visit wppmedia.com

At WPP Media, we believe in the power of our culture and our people. It's what elevates us to deliver exceptional experiences for both our clients and each other. In this role it will be critical to embrace WPP & WPP Media’s shared core values:

• Be Extraordinary by Leading Collectively to Inspire transformational Creativity.
• Create an Open environment by Balancing People and Client Experiences by Cultivating Trust.
• Lead Optimistically by Championing Growth and Development to Mobilize the Enterprise.

About WPP Media

WPP is the creative transformation company. We use the power of creativity to build better futures for our people, planet, clients and communities. For more information, visit wpp.com.

WPP Media is WPP’s global media collective. In a world where media is everywhere and in everything, we bring the best platform, people, and partners together to create limitless opportunities for growth. For more information, visit wppmedia.com

At WPP Media, we believe in the power of our culture and our people. It's what elevates us to deliver exceptional experiences for both our clients and each other. In this role it will be critical to embrace WPP & WPP Media’s shared core values:

• Be Extraordinary by Leading Collectively to Inspire transformational Creativity.
• Create an Open environment by Balancing People and Client Experiences by Cultivating Trust.
• Lead Optimistically by Championing Growth and Development to Mobilize the Enterprise.

About WPP Media

WPP is the creative transformation company. We use the power of creativity to build better futures for our people, planet, clients and communities. For more information, visit wpp.com.

WPP Media is WPP’s global media collective. In a world where media is everywhere and in everything, we bring the best platform, people, and partners together to create limitless opportunities for growth. For more information, visit wppmedia.com

At WPP Media, we believe in the power of our culture and our people. It's what elevates us to deliver exceptional experiences for both our clients and each other. In this role it will be critical to embrace WPP & WPP Media’s shared core values:

• Be Extraordinary by Leading Collectively to Inspire transformational Creativity.
• Create an Open environment by Balancing People and Client Experiences by Cultivating Trust.
• Lead Optimistically by Championing Growth and Development to Mobilize the Enterprise.

Role Summary and Impact

Responsible for client serving andend to endcampaignplanning & management and driving strategic brandconversations

Reporting of the role

Reports to theDirector onthe business.

3 best things about the job:

• Gain full-funnel agency exposure in a horizontally integrated structure, offering holistic experience.
• Gain category insights
• Grow yournetwork and build planning skills across platformswithin an agency committed to nurturing talent.

Measures of success

In three months, you would have:

• Earned client confidence throughflawless implementation and being approachable
• Established strong internal relationships withinfunctionsfor efficient navigation.

In six months, you would have:

• Demonstrated hands-on knowledge and the ability toconverse across platforms

In 12 months, you would have:

• Independentlylead and deliver campaign KPIs

Responsibilities of the role:

• Ensure meticulous attention to detail and accuracy in all submissions
• Be proficient with all industry and agency proprietary tools
• Oversee all aspects of client media campaigns across brands and media channels.
• Supervise and design media plans using relevant tools.
• Proactively offer client inputs and directions, ensuring responsiveness to client needs
• Extract insights through data mining& competitive analysis
• Initiate and drive quality analysis and cross-category case studies.
• Seamless execution, and reconciliation of all campaigns
• Anchor the conversations & build strong relationsacross SBUs

Skills and Experience

• Minimum7years ofexperience,with last 1 yearin a similar role.
• Possess inquisitiveness anda positive team player attitude.
• Demonstrate excellent communication,presentationand interpersonal skills
• Understand 360-degree mediums (offline & online) and their roles on client businesses, including media buying, planning, brand investments, and tool utilization.

Life at WPP Media & Benefits

Our passion for shaping the next era of media includes investing in our employees to help them do their best work, and we’re just as committed to employee growth as we are to responsible media investment. WPP Media employees can tap into the global WPP Media & WPP networks to pursue their passions, grow their networks, and learn at the cutting edge of marketing and advertising. We have a variety of employee resource groups and host frequent in-office events showcasing team wins, sharing thought leadership, and celebrating holidays and milestone events. Our benefits include competitive medical, group retirement plans, vision, and dental insurance, significant paid time off, preferential partner discounts, and employee mental health awareness days.

WPP Media is an equal opportunity employer and considers applicants for all positions without discrimination or regard to characteristics. We are committed to fostering a culture of respect in which everyone feels they belong and has the same opportunities to progress in their careers.

We believe the best work happens when were together, fostering creativity, collaboration, and connection. Thats why we’ve adopted a hybrid approach, with teams in the office around four days a week. If you require accommodations or flexibility, please discuss this with the hiring team during the interview process.

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