Associate Director - Building Materials

1Lattice; Mumbai; On-site; INR 3,000,000 - 5,000,000; Full time

Job summary

1Lattice in Mumbai/Bengaluru seeks an Associate Director to drive account growth, manage client relationships, deliver complex projects, and lead a 10+ member research delivery team in Building Material & Home.

You will nurture senior-level partnerships, identify cross-sell opportunities, contribute to product expansion, and ensure high-quality output and client satisfaction across construction materials, real estate, and home industries.

Qualifications

• 8+ years of experience in Building Materials, Construction, Real Estate, or Home segments.
• Proven track record in managing large client accounts and driving growth.
• Strong stakeholder management and proposal development skills.
• Ability to lead cross-functional delivery teams.

Responsibilities

• Drive account growth and client retention across key accounts.
• Lead project delivery with 10+ member teams in Building Material & Home.
• Support business development, including proposals and solutioning.
• Represent brand in industry connections and lead generation.
• Ensure profitability and manage project costs.
• Foster team culture, growth and happiness.
• Recruit and build delivery teams in the vertical.
• Develop industry networks with senior executives.

Skills

Account growth & business development

Client relationship management

Delivery management

Team leadership & mentoring

Job description

About us:

1Lattice™ is a 360-degree business decision support platform with a tech-enabled services stack of data, people network, and custom research. Powered by advanced tech tools and unique data-gathering approaches, 1Lattice offers an integrated product suite to make decisions smartly, right from Inputs to Validation, Execution and Measurement. 1Lattice works with clients and partners globally, helping them solve a wide variety of business and organizational problems through actionable research-led insights.

About the role:

Location: Mumbai & Bengaluru

As an Associate Director (AD), you will have four key responsibilities: (1) Driving account growth and supporting business development activities, (2) Client management, (3) Ensuring project delivery, and (4) Team management.

The foremost responsibility of this role is to drive account growth, client retention, and project profitability. You will be expected to seamlessly own and nurture existing client accounts for repeat and continued business, identify cross-sell and upsell opportunities within existing accounts, and ensure sustained client engagement. In addition, you will support the Director in business development activities, including proposal development, solutioning, and other pre-sales initiatives. Apart from ensuring account continuity and growth, you will also be responsible for the profitability of your projects by effectively managing direct and indirect costs. You will further contribute towards the development and enhancement of product offerings and capabilities within 1Lattice.

This role will be expected to develop close connections and relationships with senior level executives across the Building Material & Home space. This will require building and developing a wide network in the industry and leading interactions with them, playing a significant role in influencing their thinking, identifying potential project leads / opportunities / proposals and driving them to closure. This will also involve ensuring high quality project delivery through your teams to ensure high client satisfaction and repeat business.

This position will lead and drive delivery teams of 10+ members in the Building Material & Home department for 1Lattice, including senior members who will be responsible for project delivery, and mid-junior levels for execution. This will involve supervising and guiding the research process and generating insights that help clients make critical business decisions across key sub-verticals within Building Material & Home such as Cement & Construction Materials, Construction Equipment & Machinery, Tiles, Sanitaryware & Bath Fittings, Paints & Coatings, Glass & Façade Solutions, Furniture & Furnishings, Home Improvement & Décor, Kitchen & Home Appliances, and Real Estate.

You will also play a very important leadership role internally - to grow and engage your team and align them to the 1Lattcie culture. As such, your team's success will also enhance your own personal results. Youwill support and promote the 1Lattice culture by motivating your team members, train them and help them develop their skills, showcase their talents, make them feel part of the 1Lattice family, and overall helping them grow professionally. As such, you will be responsible for both their growth as well as overall happiness.

Roles and responsibilities:

• Ensuring sustained growth and profitability of existing accounts through effective account farming, client retention, and identification of expansion opportunities within key accounts.
• Driving business continuity with existing clients, ensuring repeat business and long-term engagement from key accounts.
• Supporting the Director in business development activities, including proposal development, solutioning, client discussions, and other pre-sales initiatives.
• Driving sectoral marketing, industry visibility, representing the 1Lattice brand, and supporting lead generation and conversion initiatives.
• End-to-end ownership of project scoping and delivery by leading high-impact teams and ensuring overall client satisfaction and engagement.
• Driving thought leadership in projects and coming up with compelling approaches, frameworks, and solutions to client problems.
• Managing team growth and satisfaction - be responsible for their success as well as build a strong team culture.
• Play an active role in recruitment and build project delivery teams in your vertical.

Competencies and skills:

• Deep understanding of the Building Material & Home domain, including construction materials, equipment, and real estate-linked segments.
• Proven experience in business research / consulting / data services, with a minimum of 8+ years of experience leading and managing teams in the Building Material, Construction, Real Estate, or Home industry.
• Strong and credible industry relationships with the ability to manage senior stakeholder conversations, drive account growth within existing clients, understand client needs, and develop trusted relationships.
• Ability to create impactful proposals for specific projects with a tailored approach and support business development initiatives for maximum conversions.
• Demonstrated ability to execute and project manage large-scale projects from beginning to completion, with a strong orientation to planning work, defining scope and approach for assignments, and driving work through teams with high efficiency.
• Strong team management skills: building a strong team culture, driving high impact and efficiency, and ensuring team growth and happiness.
• Strong analytical and problem-solving skills, deriving insights from data and conversations.
• Excellent communication skills, both written (slide / text output) and verbal (client presentations).