Associate - Digital Process, Digital Competitive Intelligence , Amazon

Amazon; Chennai District; Hybrid; INR 300,000 - 540,000; Full time

Benefits offered by this job

Flexible work model

Disability accommodations

Job summary

Amazon's DCI Operations team in India seeks an Associate to support requirement collection, planning, feasibility analysis, testing, mapping, auditing, and reporting to DA functions. You will manually map product data across databases and sites, contributing to accuracy before automation and supporting audits post-automation.

You should have a bachelor's degree, strong MS Office skills (Word, Excel, PowerPoint, Visio), and solid analytical and communication abilities.

Qualifications

• Bachelor's degree or above.
• Strong analytical skills and attention to detail.
• Excellent communication abilities and teamwork.

Responsibilities

• Follow SOPs with accuracy in processing.
• Generate ad-hoc operational reports and communicate to stakeholders.
• Perform root cause analysis and suggest process improvements to drive efficiency.

Skills

Analytical skills

Attention to detail

Effective communication

Team player

Education

Bachelor's degree

Tools

MS Office

MS Excel

Visio

Job description

Description

The DCI Operations team engages in requirement collection, planning, feasibility analysis, testing, mapping, auditing, analyzing, and reporting to Digital Acceleration (DA) business and program management functions. We enhance services by manually constructing mappings between Amazon products and other databases/web pages, such as online repositories, competitors' websites, social media, etc., until the process is automated, and we provide audit support to ensure accuracy after automation. We provide Digital Businesses with a variety of efficient, dependable, and adaptable services, such as new competitor identification and certification for price/selection monitoring, Marketplace analysis, Lowest Price recommendation, Widest Selection opportunity, Contractual audits, Product Correlation, and Data extraction. This role may involve multilingual tasks including but not limited to translation, content review, and language processing (not limited to Japanese); training will be provided. This role follows a flexible working model, with employees expected to work from the office or remotely based on business needs.

Description

The DCI Operations team engages in requirement collection, planning, feasibility analysis, testing, mapping, auditing, analyzing, and reporting to Digital Acceleration (DA) business and program management functions. We enhance services by manually constructing mappings between Amazon products and other databases/web pages, such as online repositories, competitors' websites, social media, etc., until the process is automated, and we provide audit support to ensure accuracy after automation. We provide Digital Businesses with a variety of efficient, dependable, and adaptable services, such as new competitor identification and certification for price/selection monitoring, Marketplace analysis, Lowest Price recommendation, Widest Selection opportunity, Contractual audits, Product Correlation, and Data extraction. This role may involve multilingual tasks including but not limited to translation, content review, and language processing (not limited to Japanese); training will be provided. This role follows a flexible working model, with employees expected to work from the office or remotely based on business needs.

Key job responsibilities

The Associate must use their computer skills and Language expertise to follow pre-defined Standard-Operating-Procedures (SOP) with accuracy in processing. They must deliver results that meet or exceed expectations and should perform root cause analysis on errors and recommend process improvements to drive efficiency. They should be a team player and be willing to share his/her knowledge. The Associate should generate ad-hoc operational reports, carry out tactical communication to the stakeholders and ensure on-time resolution of tickets.

Basic Qualifications

• Bachelor's degree or above
• Knowledge of MS-Office tools including Word, Excel, PowerPoint and Visio
• Experience that includes strong analytical skills, attention to detail, and effective communication abilities

Preferred Qualifications

• Knowledge of Microsoft Excel at an advanced level, including: pivot tables, macros, index/match, vlookup, VBA, data links, etc.
• Knowledge of general AI tools

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.

Company

- ADCI MAA 15 SEZ - K20

Job ID: A10473795