Associate Debt Manager-Flows-2 Wheeler Loan

IDFC FIRST Bank; Cooch Behar; On-site; INR 400,000 - 600,000; Full time

Job summary

IDFC FIRST Bank is seeking an Associate Debt Manager to oversee the 2-Wheeler Loan portfolio. This position involves managing collections, monitoring delinquent accounts, and conducting field visits to collect payments in Kolkata, West Bengal.

The ideal candidate will have a Bachelor's degree in finance or business, at least 2 years of experience in debt management, and skills in communication and negotiation. Familiarity with 2-Wheeler Loans and the local market is a plus.

Qualifications

• Minimum of 2 years of experience in debt management, preferably in the retail banking sector.
• Experience in handling 2-Wheeler Loan collections is highly desirable.

Responsibilities

• Manage the 2-Wheeler Loan portfolio and ensure timely collections and recoveries.
• Monitor delinquent accounts and take necessary actions to minimize losses.
• Conduct field visits to assess customer creditworthiness and collect overdue payments.
• Build and maintain relationships with customers to ensure timely payments and customer satisfaction.
• Collaborate with internal teams to develop and implement strategies for improving loan performance.
• Stay updated on industry trends and regulations related to 2-Wheeler Loans.
• Provide regular reports and updates on portfolio performance to senior management.

Skills

Knowledge of 2-Wheeler Loans and collections processes

Strong communication and negotiation skills

Ability to work independently and in a team environment

Proficient in MS Office and other relevant software

Education

Bachelor’s degree in finance, Business Administration, or a related field

Job description

Job Requirements

About the Role

The Associate Debt Manager – Flows – 2-Wheeler Loan is responsible for managing the 2 Wheeler Loan portfolio and ensuring timely collections and recoveries. This role involves monitoring delinquent accounts, conducting field visits, and collaborating with internal teams to develop strategies for improving loan performance. The role is based in Kolkata, West Bengal, and contributes to the overall objectives of IDFC FIRST Bank's Retail Banking division.

Key Responsibilities

Primary Responsibilities

• Manage the 2-Wheeler Loan portfolio and ensure timely collections and recoveries.
• Monitor delinquent accounts and take necessary actions to minimize losses.
• Conduct field visits to assess customer creditworthiness and collect overdue payments.
• Build and maintain relationships with customers to ensure timely payments and customer satisfaction.
• Collaborate with internal teams to develop and implement strategies for improving loan performance.
• Stay updated on industry trends and regulations related to 2-Wheeler Loans.
• Provide regular reports and updates on portfolio performance to senior management.

Secondary Responsibilities

• Fluency in the local language (Bengali) is preferred.
• Knowledge of the local market and customer behavior is a plus.
• Experience in handling 2-Wheeler Loan collections in Kolkata is highly desirable.

What We Are Looking For

Education

• Bachelor’s degree in finance, Business Administration, or a related field.

Experience

• Minimum of 2 years of experience in debt management, preferably in the retail banking sector.
• Experience in handling 2-Wheeler Loan collections is highly desirable.

Skills and Attributes

• Knowledge of 2-Wheeler Loans and collections processes.
• Strong communication and negotiation skills.
• Ability to work independently and in a team environment.
• Proficient in MS Office and other relevant software.
• Willingness to travel for field visits as required.