Associate Benefits Support Services Analyst

Trinet Group; Hyderabad; On-site; INR 350,000 - 520,000; Full time

Job summary

TriNet is seeking an Associate Benefits Support Services Analyst in Hyderabad, India. This entry-level role supports the Benefits Core Services team with HR/benefits inquiries, data updates, and event processing, in a fast-paced, global environment.

You will assist with COBRA administration, FSA/HSA processing, 401(k) support, and LOA management, ensuring accuracy and timely service for clients and WSEs.

Qualifications

• Bachelor's or master's degree in HR, Business Administration, or related field preferred.
• Fresh graduates with internships or coursework encouraged to apply.
• 0–2 years of experience in HR operations or benefits administration.
• Exposure to HRIS platforms like PeopleSoft is a plus.

Responsibilities

• Respond to general benefits inquiries from clients and WSEs via phone, chat, email, or case management systems.
• Assist in researching and resolving routine to moderately complex benefits-related tasks.
• Support the processing of PeopleSoft benefits events under supervision.
• Participate in outbound communication for follow-ups or benefits renewal coordination.
• Assist in auditing and reviewing benefits data for accuracy.
• Collaborate with team members and participate in training and knowledge-sharing sessions.

Skills

Microsoft Office

Strong communication

Analytical thinking

Attention to detail

Time management

Customer service orientation

Active listening

Team collaboration

Education

Bachelor's/Master's in HR or Business Admin

Tools

PeopleSoft

Job description

Dont meet every single requirement Studies have shown that many potential applicants discourage themselves from applying to jobs unless they meet every single requirement. TriNet always strives to hire the most qualified candidate for a particular role, ensuring we deliver outstanding results for our small and medium-size customers. So if youre excited about this role but your past experience doesnt align perfectly with every single qualification in the job description, nobody s perfect and we encourage you to apply. You may just be the right candidate for this or other roles.

Job Summary

As an Associate Benefits Support Services Analyst, you will support the Benefits Core Services team in delivering high-quality assistance for TriNet s employee benefits programs. This entry-level role is ideal for individuals with foundational knowledge in HR or benefits administration who are eager to grow in a global, fast-paced environment. You will assist with benefits inquiries, perform research, and support the processing of benefits events, ensuring a smooth experience for clients and worksite employees (WSEs).

This role is responsible for managing a broad range of HR and benefits-related processes, including employee data updates, benefits reporting, and support for service orders and rehires. Key responsibilities span COBRA administration and compliance, FSA/HSA claims processing and adjudication, 401(k) plan support, and end-to-end Leave of Absence (LOA) management. The position involves handling escalations, coordinating with third-party vendors, ensuring data accuracy across systems, and maintaining compliance with regulatory standards. Strong attention to detail, effective communication, and the ability to manage multiple workflows are essential for success in this role.

Responsibilities

• Respond to general benefits inquiries from clients and WSEs via phone, chat, email, or case management systems
• Assist in researching and resolving routine to moderately complex benefits-related tasks
• Support the processing of PeopleSoft benefits events under supervision.
• Participate in outbound communication for follow-ups or benefits renewal coordination.
• Assist in auditing and reviewing benefits data for accuracy.
• Collaborate with team members and participate in training and knowledge-sharing sessions

Qualifications

Education

• Bachelor s/Master s degree in Human Resources, Business Administration, or related field (preferred)
• Fresh graduates with relevant internships or coursework are encouraged to apply

Experience

• 0 2 years of experience in HR operations or benefits administration
• Exposure to HRIS platforms like PeopleSoft is a plus

Skills & Competencies

• Basic proficiency in Microsoft Office Suite (Excel, Word, Outlook)
• Strong communication skills (written and verbal)
• Willingness to learn and adapt to new systems and processes
• Analytical thinking and attention to detail
• Good organizational and time management skills
• Customer service orientation and active listening
• Ability to work independently and in a team environment

Work Environment

• Work in a clean, pleasant, and comfortable office work setting. The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable persons with disabilities to perform the essential functions.
• This position is 100% in office.

Disclaimer: This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.