Associate - Analytics and Employee Experience

JP Morgan Services India Pvt Ltd; Bengaluru; On-site; INR 1,800,000 - 2,400,000; Full time

Job summary

JPMorganChase is seeking an experienced Senior Analytics professional based in Bengaluru to design, build, and manage survey programs using Qualtrics, ensuring consistency across global campaigns. You will develop and maintain Tableau dashboards to deliver executive-ready views and own dashboard performance and governance standards.

The role also involves building automated data pipelines with Python, Snowflake, and SQL to streamline reporting, survey ingestion, and data transformation for

Qualifications

• Over 7 years of experience in analytics, survey design, and reporting.
• Strong Qualtrics experience (survey design, distribution, reporting).
• Strong Tableau expertise (data modeling, governance); dashboard/metrics.
• Python experience (≥4 years) for data pipelines and automation.

Responsibilities

• Design, build, and manage survey programs in Qualtrics (distribution, logic, languages, reporting).
• Develop and maintain Tableau dashboards (data modeling, parameters, RLS, governance).
• Build and maintain automated data pipelines using Python, Snowflake, and SQL.

Skills

Qualtrics

Tableau

Python

Excel/PowerPoint/Word

Agile/CI/CD

Analytics & Stakeholder communication

Tools

Jira

Databricks

Job description

Job Responsibilities:

• Design, build, and manage survey programs in Qualtrics (distribution, logic, languages, reporting) Ensure consistency and alignment across global survey campaigns. Support feedback ingestion, issue triaging, and insight generation from survey data. Partner with stakeholders to translate business needs into survey design and outputs.


• Develop and maintain Tableau dashboards (data modeling, parameters, RLS, governance) Deliver scalable reporting solutions for global stakeholders. Build executive-ready views summarizing key trends, drivers, and experience gaps. Own dashboard performance, usability, and governance standards.


• Build and maintain automated data pipelines using Python, Snowflake, and SQL Streamline reporting, survey ingestion, and transformation workflows. Enhance scalability and reliability of analytics processes.

Required qualifications, capabilities, and skills:

• Over 7 years of experience


• Strong Qualtrics experience (survey design, distribution, reporting)


• Strong Tableau expertise (Data modeling, parameters, governance); dashboard/metrics


• Python experience (minimum 4 years) for data pipelines and automation.


• Advanced Excel/PowerPoint/Word; exposure to Agile + CI/CD


• Strong analytics + stakeholder communication; influence, ownership, detail-oriented

Preferred qualifications, capabilities, and skills:

• Experience in Wealth Management or financial services


• Experience with Databricks preferred


• Statistical analysis (e.g., regression, driver analysis)


• Exposure to AI/ML or text analytics (NLP, LLM use cases)


• Familiarity with Jira

JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world’s most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management. We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.

Experience Level Mid Level