Associate Analyst - Data Quality

Lowe's; Bengaluru; On-site; INR 480,000 - 720,000; Full time

Job summary

Lowe's India in Bengaluru is seeking an Associate Analyst, Product Data Quality to drive online revenue by improving item data quality through collection processes and online tools. You will execute day-to-day tasks to monitor and improve the quality of item data used across digital channels.

You will support strategic initiatives, align with cross-functional teams, and collaborate with an offshore partner on item lifecycle management to maintain a reliable item library for Lowe's omnichannel

Qualifications

• Bachelor's Degree in Business Administration or related field.
• 0-2 years of experience.
• Strong organization, analytical, and customer service skills.
• Excellent interpersonal communication with technology and business partners.
• Moderate to advanced Excel and Microsoft Office applications.

Responsibilities

• Synchronize and coordinate with internal and external teams to maintain item data quality.

Skills

Online Merchandising

Vendor Management

Data Management

Excel & Office

Product Classification

Communication skills

Education

Bachelor's Degree - Business Administration or related field

Tools

Excel

Microsoft Office

Job description

Innovate in Bengaluru

This position is based at our on-site office in Bengaluru. Lowe's offers an ultramodern work environment, complete with cutting-edge technology, collaborative workspaces, an on-site gym and clinic, and other perks to enhance your work experience.

About Lowe's

Lowe's Companies, Inc. (NYSE: LOW) is a FORTUNE 50 home improvement company serving approximately 16 million customer transactions a week in the United States. With total fiscal year 2023 sales of more than $86 billion, Lowe's operates over 1,700 home improvement stores and employs approximately 300,000 associates. Based in Bengaluru, Lowe's India develops innovative technology products and solutions and delivers business capabilities to provide the best omnichannel experience for Lowe's customers. Lowe's India employs over 4,200 associates across technology, analytics, merchandising, supply chain, marketing, finance and accounting, product management and shared services. Lowe's India actively supports the communities it serves through programs focused on skill-building, sustainability and safe homes. For more information, visit, www.lowes.co.in .

About the Team

The Data Quality Team leads efforts to improve content, data quality, manage taxonomy structure and data integrity across the entire product assortment. Our team proactively partners with key organizational teams to empower product data as an asset of the enterprise by assessing product data, implementing data quality rules and requirements, identifying gaps, and providing item-data quality assurance through measurements and metrics to drive internal and external accountability.

I.Job Summary:

The Associate analyst, Product Data Quality is primary responsible to drive online revenue and traffic growth by improving the consistency and accuracy of item data through the use and creation of collection processes and online tools. The Associate Analyst will execute day to day tasks to monitor and improve the quality of item data used in all digital/Omni-channel assets. They will be required to provide solutions that closely align with strategic initiatives and current business issues to improve customer experiences by maintaining readiness of an item across all the channel we serve.

II. Roles & Responsibilities:

Core Responsibilities:

• Responsible for synchronizing and coordinating with internal and external business team to fully maintain item data quality at Lowe's. Addressing queries and provide effective resolutions to vendors and stakeholders.
• Responsible for thought leadership regarding Completeness, Accuracy & Quality to optimize product information that enables consumer confidence in making a buying decision.
• Execute maintenance in taxonomy structure and categorization of product categories.
• Ensures Lowe's product description is accurate on the website and troubleshoot arising issues which compromises the quality of product titles.
• Serves as a subject matter expert to support Quality initiatives in growth of the online business, inclusive of process improvement and automation efforts.
• Researches industry best practices regarding item data attributes and provides organizational insights to leadership.Responsible for proactively monitoring Quality metrics and risk mitigation on item health and readiness progress.
• Ensure that the item level attribute aligns and supports categories enabling consumers to locate items efficiently
• Supports in the execution of efforts to put new processes in place to enhance Lowe's ability to maintain the library of items.
• Partner with an offshore team to execute item lifecycle management activities
• Responsible for initial and ongoing data quality for all products throughout the Lowe's assortments.
• Monitors various product feedback mechanisms, such as customer reviews and complaints regarding product quality, and takes action to drive data quality resolution.

III. Years of Experience

0-2

Education Qualification & Certifications

Required Minimum Qualifications :

• Bachelor's Degree - Business Administration or related field

V. Skill Set Required

Primary Skills (must have)

• Online / Retail Merchandising/ Vendor Management / Supplier Relationship Management / Data Management
• Understanding of merchandising assortment and associated product classifications
• Strong organization, analytical, and customer service skills.
• Effective interpersonal communication skills; proven ability to communicate with technology and business partners
• Process analysis and improvement skills.
• Moderate to Advanced Excel and Microsoft Office Applications

Secondary Skills (desired)

Understanding the business and the mission-critical/technical and functional skills needed to do his/her job. This includes knowledge of various types of business propositions, how businesses operate in general, and easily learning new methods and technologies. Communicating effectively and the ability to convey information clearly and accurately, as well