Associate

Gus Education (India) Llp; India; On-site; INR 600,000 - 800,000; Full time

Job summary

GUS Education India (GEI) invites applications for a Finance Officer - Associate role within the Student Finance team. You will handle accounts payable and receivable processes, ensuring timely invoicing, payments, and debt collection while maintaining accurate records.

Working under the Finance Officer and Team Leader you will support monthly closings, reconcile statements, and assist audits. A graduate with strong Excel skills and attention to detail is preferred.

Qualifications

• Graduate level or equivalent education.
• Proficiency in reporting and processing deadlines.
• Strong attention to detail and numerical accuracy.
• Ability to work well in a team.
• Proficiency in Excel and Word.
• Experience with accounting systems and email communication.
• Customer service orientation and debt collection experience.

Responsibilities

• Process supplier invoices, credits notes and payments.
• Manage debt collection of overdue student fees.
• Prepare financial statements and reports related to accounts payable.
• Reconcile supplier statements and resolve discrepancies.
• Maintain accurate records in the accounting system.
• Support audits and ensure adherence to procedures.

Skills

Attention to detail

Time management

Teamwork

Self-starter

Excel

Word

Windows accounting

Email communication

Customer service

Invoicing & debt collection

Internal reporting

Education

Graduate level

Tools

Windows-based accounting system

Email system

Job description

• GUS Education India (GEI) is the education arm of Global University Systems, a leading European Education conglomerate. Established in 2017, GEI boasts a portfolio of over 35 Institutions and collaborates with prestigious universities and institutions worldwide, offering educational services that enhance their operations and impact.

NatureofTheJob

• To provide support on day-to-day activities of the Transactional Accounting team. This role is responsible for ensuring the accurate and timely processing of all supplier invoices, payment requests, and staff expense claims. Ensuring prompt and accurate payments. Also includes proactive engagement with debtors to achieve monthly collection targets and provide exceptional customer service to students, firms, and other stakeholders. Proactive telephone/text/email contact with debtors to achieve monthly collection targets. Manage monthly debtors and report on progress made throughout the month.

JobPurpose

• To ensure that course fees are collected in accordance with financial procedures and the terms andconditionsagreedwithstudentsandfirms,andthatappropriateactionistakenatthecorrect time when debts become overdue.
• Provide a first-class service to Customers, Suppliers, external firms and the business.

Organizational Structure

Manager

Team Leader

Finance Officer - Associate

KeyAccountability

Actions

Stakeholder Service

Accounts Payables:

• Invoice Processing:Review, verify, and process supplier invoices, credit notes, and payment requests in line with the University's financial procedures.
• Payment Processing: Prepare and execute payments including BACS, cheque, and international payments, ensuring payments are made on time to suppliers. Collating backup documentation and setting up Bankline payments while gaining the appropriate authorizations.
• Reconciliation: Reconcile accounts payable transactions and resolve discrepancies with suppliers.Regular review of any unallocated cash receipts and posting to student accounts. Perform daily and monthly bank reconciliations for all bank accounts ensuring that all outstanding items are investigated, that they are completed in a timely manner and the appropriate actions are taken.
• Record Keeping: Maintain accurate records of all accounts payable transactions including updating contact details and payment terms in the accounting system . Set up new supplier accounts in the finance system, ensuring compliance with university procedures. Reconcile supplier statements regularly, investigating and resolving any discrepancies.
• Vendor Management : Communicate with Suppliers regarding billing inquiries, payment statuses, and disputes.
• Expense Reporting: Review and process staff expense claims and corporate credit card statements, ensuring they comply with university policies. Verify receipts and supporting documentation for expenses, ensuring correct coding and authorisation.
• Financial Reporting : Assist in preparing financial statements and reports related to accounts payable.

Accounts Receivable:

• Invoice Generation : Create and send invoices to customers based on sales agreements or service contracts. To ensure that all invoices and fees (currently in the form of student payment plans) have been produced in a timely and accurate manner, and that queries have been dealt with efficiently and professionally.
• Payment Collection: Monitor customer accounts m anage the collection of overdue student fees, tuition fees, and other receivables. Contact students, sponsors, and external bodies via phone, email, and written correspondence to follow up on overdue accounts.
• Reconciliation: Reconcile the accounts receivable ledger to ensure that all payments are correctly accounted for and posted. A nd Investigate ,resolve any discrepancies or disputes by liaising with internal departments and debtors. Regularly review aged debt reports and take necessary actions for debt recovery.
• Cash Application : Accurately record payments received and apply them to the correct Student/Firm accounts.
• Customer Relationship Management: Provide an exceptional level of customer service to our students in all areas relating to the finance elements of the students’ tuition at the University. Serve as the main point of contact for credit control-related enquiries from students, sponsors, and other stakeholders. Provide accurate and timely information regarding account balances, payment options, and deadlines
• Credit Management: Evaluate customer creditworthiness and assist in setting credit limits i.e. Installment offers.

Self-Focus

• Inadditiontothedutiesandresponsibilitieslistedabove,thejobholder is required to perform other duties assigned by the Student Finance team leader from time to time.
• Toprovideafirst-classserviceregardingthemanagementofstudentand firmfees. Same level ofserviceto studentsand contactsatfirms, and to

colleagueswithinthefinancedepartmentandatthevariouscenters.

Additional Responsibilities:

• Sub-process: To ensure students who are considering SLC loan application queries, withdrawing, intermitting or transferring their studies have a clear understanding on what tuition fees they are liable for and have the ability to calculate these for all intakes, and be confident to talk the student through the various options available to them.
• Compliance : Ensure adherence to company policies and accounting standards.
• Audit Support : Prepare documentation and assist during internal and external audits.
• Process improvements: Identify opportunities for process improvements within Accounts Payable, recommending changes to increase efficiency.

KRA’s

KPI’s

Customer/ Service Delivery

• Ensure daily assigned tasks by t heStudentFinanceTeam Lead are completed and respond tostudent, client, and staff enquires to all Calls/CRM tickets in specified timescales and to agreed KPIs.
• To ensure that all invoices are raised in a timely and accurate manner, and that queries relating to those invoices are dealt with efficiently and professionally.Topostreceiptsfromcustomers(anddealwithassociated queries)inatimely manner

Finance

• Reconcile and follow-up with students on the aged Overdue balance.
• Review credit balances on the finance system (currently Agresso) and clear/reconcile these regularly.
• Focus on Cost savings and Process improvements.
• To consistently maintain high standards of quality and accuracy in all tasks and deliverables, contributing to organizational excellence and stakeholder satisfaction.
• Understand & gain process knowledge of Courses, Campuses and tasks and Industry Insights.
• Identify opportunities for service improvements and operational efficiencies to consistently exceed customer expectations.

Self-Focus

• Understand process KPI’s and work towards achieving them.
• Prioritize tasks effectively, manage time efficiently, and maintain focus on key priorities.
• Pursue ongoing learning and development opportunities to enhance skills, knowledge, and capabilities like Future Learning or LinkedIn.

The Key Result Areas (KRAs) and Key Performance Indicators (KPIs)should be assessed biannually to ensurethatthepersoncarryingoutthejobisconsistentperformancealignedwithPotentialchallengesin measuring performance due to complexities in organizational processes that hinder target achievement need to be considered.

DesiredProfile

Qualification

• Graduatelevelor equivalent

Skills

• Abilitytomeetreportingandprocessing deadlines.
• Thorough,accuratewithcloseattentionto detail.
• Abilitytoworkwellwithina team.
• Energeticself-starterwithpersonaldriveanda‘cando’ attitude.
• Goodtimemanagementandprioritization skills
• Exceland Word
• UseofWindows-basedaccounting system
• Useofe- mail
• Customer service
• Maintenance of a computerized sales ledger system including accurate and timely invoicing and collection of debts.
• Preparation of internal reportinginformation on an accurate andtimely basis.

GUSValues

• GEIisanequalopportunityemployerandencouragesapplicantsfrom diverse backgrounds to apply.
• Thereisanexpectationthatemployeeswillmaintainthevaluesofthe Group and will comply with the code of conduct as well as equality, diversity, health, safety policies of the company.
• AtGUSEducationIndia,GEIwetrulybelievethatdiverseculture,backgrounds,andexperiences drive innovation.
• Thisroleisafull-timepositionwithacompetitivesalaryandbenefits package.
• The company offers comprehensive medical insurance to its employees, which includes hospitalization,accidentalinsurance,terminsuranceandGratuity,whichisoverandabovethe compensation.
• Tomakethedailycommuteeasier,safer,andlessstressful,thecompanyprovidescabfacilitiesto its employees to and from the workplace within 30 kilometers radius.
• Thecompanyacknowledgestheimportanceofmentaland physicalwell-beingandtheneedforrest and relaxation. Workdays are Monday to Friday and a comprehensive leave package for employee well-being is offered, which include 10 days of medical leave, 6 days of casual leave, 18 days of earned leave, 1 day of Happiness Leave, apart from 10 days of statutory leave, totaling to 45 days’ time off in a year.