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Standard Chartered is seeking an experienced application production support specialist in Chennai. You will handle incident, problem and change management for production systems, ensure stability, and contribute to DR/BCP processes. The role requires Java/J2EE, Spring, Hibernate, and containerization skills with Linux, Oracle/SQL experience.
Night shifts and 24/7 support are expected. You will work within a cross-functional team, coordinate with business units, and monitor performance via
The role is accountable for application support for production services, across one or more applications
Strategy To be accountable to execute the strategy devised for the business unit
Business Fully accountable in incident, problem, change and risk management which relates to the production application/system.
Processes Create, Review and update Production Support documentation. Update of contingency (DR/BCP) documentation and processes
People & Talent Participate in cross-training and knowledge transfer activities within support teams
Risk Management Responsible to proactively identify the risks in the application and manage the mitigation actions. Responsible for managing, tracking and timely closure of risks and other compliance related issues in Risk wise (Information Security risks) & M7 (Operational Risks).
Governance Provide inputs to management for monthly dashboard that provide information on incident and problem trends along with SIP and RCA Action Items.
Regulatory & Business Conduct Display exemplary conduct and live by the Group’s Values and Code of Conduct. Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct. Lead the [team] to achieve the outcomes set out in the Bank’s Conduct Principles: [Fair Outcomes for Clients; Effective Financial Markets; Financial Crime Compliance; The Right Environment.] Effectively and collaboratively identify, elevate, mitigate and resolve risk, conduct and compliance matters.
Other Responsibilities Embed Here for good and Group’s brand and values in the SRE team; Perform other responsibilities assigned under Group, Country, Business or Functional policies and procedures; Multiple functions (double hats);
Skills & Experience
We're an international bank, nimble enough to act, big enough for impact. For more than 170 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we can't wait to see the talents you can bring us.
Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion.
Together we:
In line with our Fair Pay Charter,we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.
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