Assistant Vice President, Senior KYC Quality Reviewer

Citigroup Inc.; Mumbai; On-site; INR 900,000 - 1,300,000; Full time

Job summary

Citigroup Inc. in Mumbai seeks a Senior KYC Quality Review to oversee AML monitoring, governance, oversight and regulatory reporting in coordination with the Compliance and Control team.

You will conduct end‑to‑end quality and post‑approval reviews of KYC records across client types, identify deficiencies, and act as SME for designated regions. You will engage with Operations, Compliance and Risk to ensure timely remediation and clear communication.

Qualifications

• 5-8 years of experience in KYC/AML/Quality roles.
• Experience with regulatory standards and internal controls is preferred.
• Knowledge of end-to-end KYC review processes and post-approval quality checks.

Responsibilities

• Conduct end-to-end quality and post-approval reviews of KYC records across client types.
• Review submissions across global hubs and perform quality checks on other reviews.
• Identify, document, and report quality deficiencies, control gaps, and risks.
• Act as primary SME for assigned regions, guiding stakeholders and operations.
• Engage with Operations, Compliance, Risk & Controls and senior management to ensure remediation.
• Perform root cause analysis to identify defects and process weaknesses.

Skills

AML monitoring

KYC review

Quality control

Regulatory reporting

Root cause analysis

Stakeholder guidance

Education

Bachelor's degree

Job description

The Senior KYC Quality Review is an intermediate level position responsible for Anti-Money Laundering (AML) monitoring, governance, oversight and regulatory reporting activities in coordination with the Compliance and Control team. The overall objective of this role is to develop and manage a dedicated internal KYC (Know Your Client) program at Citi.

Responsibilities

• Conduct end-to-end quality and post-approval reviews of KYC records across all client types, ensuring compliance with regulatory and internal standards.
• Review submissions completed across global hubs and perform quality checks on reviews conducted by other reviewers.
• Identify, document, and report quality deficiencies, control gaps, and emerging risks in a timely manner.
• Act as the primary point of contact and SME for assigned regions, providing guidance to stakeholders and operational teams.
• Engage with Operations, Compliance, Risk & Controls, and senior management to ensure effective communication and timely remediation of issues.
• Perform root cause analysis to identify recurring defects, trends, and process weaknesses, and recommend corrective actions.
• Lead and track continuous improvement, remediation, and departmental initiatives, measuring effectiveness and reporting outcomes.
• Produce quality, exception management, and MIS reporting, providing insights on quality performance and key risk indicators.
• Manage project-related activities, including planning, risk assessment, governance updates, and stakeholder communications.
• Exercise independent judgment and decision‑making while promoting a strong risk and control culture, escalating issues transparently and safeguarding the firm's reputation, clients, and assets.

Qualifications

• 5-8 years of experience

Education

• Bachelor's degree/University degree or equivalent experience

Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law.

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