Assistant Vice President, Senior KYC Quality Reviewer

Citi; Mumbai; On-site; INR 1,500,000 - 2,000,000; Full time

Job summary

Citi in Mumbai seeks a Senior KYC Quality Reviewer to oversee AML monitoring, governance and regulatory reporting activities, building a dedicated internal KYC program. The role involves end-to-end quality reviews of KYC records, cross-hub submissions, issue remediation and risk mitigation across regions.

The ideal candidate will have 5–8 years in KYC/AML with strong knowledge of controls, governance, and reporting, and a Bachelor’s degree. This is a full-time, on-site position based in Mumbai.

Qualifications

• 5–8 years of experience in KYC/AML or related risk-control roles.
• Bachelor's degree in a relevant field or equivalent experience.

Responsibilities

• Perform end-to-end quality and post-approval reviews of KYC records to ensure regulatory and internal standards.
• Review submissions across global hubs and conduct quality checks on others’ reviews.
• Identify, document, and report quality deficiencies, control gaps and emerging risks promptly.
• Serve as SME for assigned regions, guiding stakeholders and operations teams.
• Engage with Operations, Compliance, Risk & Controls and senior management for remediation of issues.
• Conduct root cause analysis to identify defects, trends and process weaknesses and propose corrective actions.
• Lead continuous improvement initiatives and measure outcomes.
• Produce MIS reporting and insights on quality and key risk indicators.
• Manage project activities including planning, risk assessment and governance updates.

Skills

Business acumen

Credible challenge

Laws and regulations

Management reporting

Policy and procedure

Program management

Referral and escalation

Risk controls and monitors

Risk identification and assessment

Risk remediation

Education

Bachelor's degree

Job description

Senior KYC Quality Reviewer

The Senior KYC Quality Reviewer is an intermediate level position responsible for Anti-Money Laundering (AML) monitoring, governance, oversight and regulatory reporting activities in coordination with the Compliance and Control team. The overall objective of this role is to develop and manage a dedicated internal KYC (Know Your Client) program at Citi.

Responsibilities

• Conduct end-to-end quality and post‑approval reviews of KYC records across all client types, ensuring compliance with regulatory and internal standards.
• Review submissions completed across global hubs and perform quality checks on reviews conducted by other reviewers.
• Identify, document, and report quality deficiencies, control gaps, and emerging risks in a timely manner.
• Act as the primary point of contact and SME for assigned regions, providing guidance to stakeholders and operational teams.
• Engage with Operations, Compliance, Risk & Controls, and senior management to ensure effective communication and timely remediation of issues.
• Perform root cause analysis to identify recurring defects, trends, and process weaknesses, and recommend corrective actions.
• Lead and track continuous improvement, remediation, and departmental initiatives, measuring effectiveness and reporting outcomes.
• Produce quality, exception management, and MIS reporting, providing insights on quality performance and key risk indicators.
• Manage project‑related activities, including planning, risk assessment, governance updates, and stakeholder communications.
• Exercise independent judgment and decision‑making while promoting a strong risk and control culture, escalating issues transparently and safeguarding the firm’s reputation, clients, and assets.

Qualifications

• 5-8 years of experience.

Education

• Bachelor's degree/University degree or equivalent experience.

Job Family Group

• Operations - Services

Job Family

• Business KYC

Time Type

• Full time

Most Relevant Skills

• Business Acumen
• Credible Challenge
• Laws and Regulations
• Management Reporting
• Policy and Procedure
• Program Management
• Referral and Escalation
• Risk Controls and Monitors
• Risk Identification and Assessment
• Risk Remediation

Equal Opportunity Employer

Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law.

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