Assistant Team Manager, Data Programming

LabCorp; Bengaluru; On-site; INR 1,200,000 - 1,800,000; Full time

Job summary

Labcorp is seeking an Assistant Team Manager, Data Programming to lead a team in Bengaluru. The role focuses on supervising daily operations, balancing workloads, and ensuring adherence to SOPs and global processes.

Applicants should have a Life Science degree, with preferred CS background, and 5+ years in clinical trials with supervisory experience. This position requires coordinating with global data managers and stakeholders to deliver on-time results.

Qualifications

• Bachelor's Degree in Life Science.
• Preferred: Bachelor's Degree in Computer Science.
• 5+ years of experience in the clinical trials process with supervisory/management experience.

Responsibilities

• Supervise the day-to-day operations of the team.
• Allocate resources to meet project plans and service levels.
• Ensure SOPs are implemented and reviewed.
• Monitor data management objectives and KPIs.
• Provide performance feedback and coach team members.
• Coordinate with Global Stakeholders and Sponsors.
• Prepare metrics reports and take corrective actions.
• Support continuous improvement and quality initiatives.

Skills

Team leadership

Resource planning

Performance metrics

Coaching

SOP adherence

Education

Bachelor's Degree Life Science

Bachelor's Degree Computer Science

Job description

Labcorp is a global leader in laboratory services, providing the insights and answers that help healthcare providers, patients, researchers, pharmaceutical companies and health systems make confident decisions and improve outcomes. Through our unparalleled science, data, technology and laboratory network, we advance diagnostics, accelerate innovation and help address some of the world's most important health challenges. As we shape the future of healthcare, we are leveraging advanced technologies, intelligent digital solutions and data-driven innovation across our operations to enhance how work gets done and deliver greater value to customers and patients. With our global scale and deep expertise, you'll have the opportunity to do meaningful work, grow your career and make a real impact on people's health around the world. Together, we're improving health and improving lives.

Labcorp is seeking an Assistant Team Manager, Data Programming to join our team at Brigade Twin Tower in Bengaluru.

Work Schedule

Rotating shift

Job Responsibilities

• Supervise the day-to-day operations of the team members including but not limited to:
• Ensure appropriate resource allocation to successfully implement and execute project plans to achieve agreed upon service levels.
• Manage the workload balance within their team and participate in resource management across all global teams.
• Ensure the consistent implementation, use, and review of SOPs.
• Coordinate and monitor progress to ensure achievement of Data Management objectives.
• Implement, monitor, and report performance metrics and take corrective action when appropriate.
• Initiate educational sessions with team members and others as needed.
• Ensure consistency and implementation of global processes and procedures.
• Conduct timely performance review and monthly meetings to provide feedback to employees.
• Manage delivery KPIs and implementation and execution of initiatives defined by senior leadership.
• Coach and mentor team members for implementation of Individual Development Plans.
• Assisting the SME and manager in preparation and maintenance of metrics for the entire team.
• Represent team in department level meetings.

Minimum Qualifications

• Bachelor's Degree in Life Science

Preferred Qualifications

• Bachelor's Degree in Computer Science
• 5-years of experience in the clinical trials process and pharmaceutical industry including past 0-2 years of supervisory and/or management experience.

Additional Job Standards

• Manage day-to-day project-related activities with team members.
• Liaise with Global Stakeholders and Sponsor Specific Data Managers for on time delivery.
• Accountable for implementation, monitoring and reporting of performance metrics and for taking corrective action when appropriate.
• Accountable for the overall review of the clinical data specifications to ensure feasibility, making appropriate recommendations and advice to the stakeholders/customer and Labcorp personnel, including assigned Account Executive(s) (if applicable).
• Ensure the seamless integration of the global clinical data management services (if applicable).
• Support a culture of continuous improvement, quality and productivity.
• Monitor, track, manage and ensure resolution of all complaints, issues and concerns for assigned customers/stakeholders.
• Ensure all customer/stakeholders expectations are documented and acted upon when appropriate.
• Assist in communicating, measuring, and documenting adherence to standards for performance as set by the senior management.
• Other duties as assigned.

Labcorp is proud to be an Equal Opportunity Employer:

Labcorp strives for inclusion and belonging in the workforce and does not tolerate harassment or discrimination of any kind. We make employment decisions based on the needs of our business and the qualifications and merit of the individual. Qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), family or parental status, marital, civil union or domestic partnership status, sexual orientation, gender identity, gender expression, personal appearance, age, veteran status, disability, genetic information, or any other legally protected characteristic. Additionally, all qualified applicants with arrest or conviction records will be considered for employment in accordance with applicable law.