Assistant Restaurant Manager

Courtyard by Marriott; Chennai; On-site; INR 600,000 - 900,000; Full time

Job summary

Courtyard by Marriott in Chennai is seeking a Hotel Restaurant Manager to oversee restaurant operations, including supervision of staff and coordination with the kitchen and service teams. You will assist with menu planning, sanitation standards, and training initiatives to elevate guest experiences during peak periods.

The role emphasizes ensuring service quality, adherence to standards, budget awareness, and strong leadership to support a high-performing dining operation within the hotel.

Qualifications

• High school diploma or GED required with 4 years in food and beverage or related area.
• 2-year degree in Food Service Management, Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 2 years in food and beverage or related area.

Responsibilities

• Supervises daily shift operations.
• Assists in managing restaurant team and provides direction in staffing and training.
• Provides feedback to employees based on service observations and performance.
• Monitors employees to ensure performance expectations are met.
• Represents restaurant operations in the absence of the Director of Restaurants or Restaurant Manager.
• Participates in department meetings to communicate goals and drive results.
• Ensures proper supplies, equipment, and uniforms are available for staff.
• Communicates issues regarding food quality or service levels to Chef/Restaurant Manager.
• Ensures compliance with restaurant policies, standards and procedures.
• Oversees alcohol service in line with local laws and budgets.

Skills

Restaurant management

Education

High school diploma or GED

2-year degree in Food Service Management or related field

Job description

Additional Information

Job Number26141328

Job CategoryFood and Beverage & Culinary

Location564 Anna Salai, Teynampet, Chennai Tamil 600018, India VIEW ON MAP

ScheduleFull Time

Located Remotely?N

Position Type Management

Job Summary

Areas of responsibility include Restaurants/Bars and Room Service, if applicable. Assists in the daily supervision restaurant operations and assists with menu planning, maintains sanitation standards and assists servers and hosts on the floor during peak meal periods. Strives to continually improve guest and employee satisfaction. Determines training needed to accomplish goals, then implements plan.

CANDIDATE PROFILE

Education And Experience

• High school diploma or GED; 4 years experience in the food and beverage, culinary, or related professional area.
• 2-year degree from an accredited university in Food Service Management, Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 2 years experience in the food and beverage, culinary, or related professional area.

CORE WORK ACTIVITIES

Assisting in Management of Restaurant Team

• Handles employee questions and concerns.
• Monitors employees to ensure performance expectations are met.
• Provides feedback to employees based on observation of service behaviors.
• Assists in supervising daily shift operations.
• Supervises restaurant and all related areas in the absence of the Director of Restaurants or Restaurant Manager.
• Participates in department meetings by communicating a clear and consistent message regarding the departmental goals to produce desired results.

Conducting Day-to-Day Restaurant Operations

• Ensures all employees have proper supplies, equipment and uniforms.
• Communicates to Chef and Restaurant Manager any issues regarding food quality and service levels.
• Ensures compliance with all restaurant policies, standards and procedures.
• Monitors alcohol beverage service in compliance with local laws.
• Manages to achieve or exceed budgeted goals.
• Performs all duties of restaurant employees and related departments as necessary.
• Opens and closes restaurant shifts.

Providing Exceptional Customer Service

• Interacts with guests to obtain feedback on product quality and service levels.
• Supervises staffing levels to ensure that guest service, operational needs and financial objectives are met.
• Encourages employees to provide excellent customer service within guidelines.
• Handles guest problems and complaints, seeking assistance from supervisor as necessary.
• Strives to improve service performance.
• Sets a positive example for guest relations.
• Assists in the review of comment cards and guest satisfaction results with employees.
• Meets and greets guests.

Conducting Human Resource Activities

• Supervises on-going training initiatives.
• Uses all available on the job training tools for employees.
• Communicates performance expectations in accordance with job descriptions for each position.
• Coaches and counsels employees regarding performance on an on-going basis.

Additional Responsibilities

• Provides information to supervisors, co-workers, and subordinates by telephone, in written form, e‑mail, or in person.
• Analyzes information and evaluating results to choose the best solution and solve problems.
• Assists servers and hosts on the floor during meal periods and high demand times.
• Recognizes good quality products and presentations.
• Supervises daily shift operations in absence of Restaurant Manager.

At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated.Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non‑discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.

At Courtyard, we’re passionate about better serving the needs of travelers everywhere. It’s what inspired us to create the first hotel designed specifically for business travelers, and it’s why the Courtyard experience today empowers our guests, no matter the purpose of their trip. We’re looking for achievers who are passionate about providing a guest experience that goes above and beyond, enjoy being part of a small yet ambitious team, and love learning how to always improve – all while having fun.

In joining Courtyard, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.