Assistant Manager- Security

Fairmont; Kukas; On-site; INR 600,000 - 900,000; Full time

Job summary

Fairmont is seeking an Assistant Manager Security to lead the hotel’s security operations, ensuring guest safety and preserving the brand’s warm, welcoming atmosphere.

You will oversee day-to-day security, monitor systems, respond to incidents, coordinate with Front Office, Engineering and People & Culture, and mentor the security team to uphold high standards.

Responsibilities

• Oversee day-to-day security operation across the hotel
• Ensure safety of guests, team members, visitors and assets
• Maintain a visible, reassuring security presence across the property
• Monitor security risks and take proactive actions to prevent incidents
• Respond quickly and professionally to incidents, emergencies and guest concerns
• Lead or support emergency response procedures when required
• Investigate incidents and prepare accurate reports and follow-up actions
• Liaise with local authorities and emergency services when necessary
• Support, guide and motivate the Security team
• Allocate duties, monitor performance and ensure coverage across shifts
• Coach team members on security procedures and guest interaction

Job description

• Job-Category: Security, Safety & Quality
• Job Type: Permanent
• Job Schedule: Full-Time

Job Description

You’re one of the people who makes sure Mama feels safe, secure and free to be herself

As our Assistant ManagerSecurity, you’ll help lead the security operation across the hotel, protecting our guests, team members, property and Mama’s unique atmosphere. You’ll be visible, calm and confident — keeping standards high without ever losing the warm, welcoming spirit of the brand.

You don’t just manage security — you create peace of mind.

HERE’S WHAT YOU’LL BE RESPONSIBLE FOR

• Support the Security Manager in overseeing the day-to-day security operation across the hotel
• Ensure the safety and security of guests, team members, visitors and hotel assets
• Maintain a visible and reassuring security presence throughout the property
• Monitor security risks and take proactive action to prevent incidents
• Respond quickly and professionally to security incidents, emergencies and guest concerns
• Lead or support emergency response procedures when required
• Investigate incidents and prepare accurate reports and follow-up actions
• Liaise with local authorities and emergency services when necessary
• Support, guide and motivate the Security team
• Allocate duties, monitor performance and ensure appropriate coverage across shifts
• Coach team members on security procedures, guest interaction and emergency response
• Help build a professional, alert and service-minded security culture

Security Systems & Surveillance Pro

• Monitor CCTV, access control, alarms and other security systems
• Ensure security equipment is operational and issues are escalated promptly
• Monitor access to restricted areas and ensure appropriate controls are maintained
• Review security logs and reports to identify potential risks or recurring issuesConduct regular security inspections and risk assessments
• Identify vulnerabilities and recommend practical improvements
• Support the implementation and review of hotel security procedures and SOPs
• Ensure key control, lost & found, access management and incident reporting procedures are followed
• Work closely with Front Office, Housekeeping, Engineering, F&B and People & Culture
• Support departments with security advice and risk prevention
• Balance security requirements with Mama’s relaxed, guest-focused atmosphere
• Build strong relationships with colleagues while maintaining professional boundaries

Compliance & Standards Guardian

• Ensure compliance with local legislation, hotel policies and health & safety requirements
• Support regular security drills, emergency preparedness and training
• Maintain accurate security records, reports and documentation
• Assist the Security Manager with audits, inspections and investigations