Assistant Manager Reservation

Hilton; Surat; On-site; INR 800,000 - 1,400,000; Full time

Job summary

Hilton in Surat is seeking an experienced Reservations Manager/Assistant Manager to lead the group sales and planning functions and manage the hotel's reservations team.

You will be responsible for delivering memorable guest experiences and ensuring efficient reservation operations while supporting overall hotel profitability and guest satisfaction.

Qualifications

• Experience in handling group reservations and sales planning.
• Proven ability to lead and develop a reservations team.
• Strong guest-service mindset and communication skills.

Responsibilities

• Oversee groups sales and planning functions for the hotel.
• Manage and mentor the reservations team to ensure smooth operations.
• Drive guest satisfaction by delivering memorable experiences and seamless service.

Skills

Reservations management

Team leadership

Sales planning

Job description

Job Description

Exceptional Hospitality Starts with You

Picture yourself brightening someone's day. When you join our Hotels team, that's exactly what you'll do every time you come to work! The Reservations Manager / Assistant Manager takes responsibility for the groups sales and planning functions, as well as managing and leading the hotel's reservations team. As a Assistant Manager Reservations, you're not just managing the hotel's reservations operations - you're spreading the light and warmth of hospitality by delivering memorable experiences that make the stay for every guest.

Join an Award-Winning Workplace Culture

At Hilton, we don't just deliver exceptional experiences for our guests - we build an exceptional workplace for the Team Members who make it all possible. As a global leader in hospitality, we've welcomed more than 3 billion guests worldwide, all while staying true to our founding vision: to fill the earth with the light and warmth of hospitality.

Our award-winning culture has earned us repeated recognition on the World's Best Workplaces list by Great Place to Work and Fortune. With our suite of world-class brands, and a company-wide commitment to providing the best stay for every guest, we're setting new standards for the future of travel.

Whether you're starting your career or exploring something new, Hilton supports your journey every step of the way. Come for the job, stay for the career and help us make every stay a little more magical.

Curious about life at Hilton? Explore our Careers Blog to see why we're more than a great place to stay - we're a great place to work.