Assistant Manager -Quality Assurance

Hitech Corporation Limited; Solan; On-site; INR 400,000 - 800,000; Full time

Job summary

Hitech Corporation Limited in Solan, Himachal Pradesh seeks a Quality Assurance & Compliance professional to ensure adherence to quality standards across production, investigate customer complaints, sustain certifications, and drive ESG initiatives within QA. The role involves strengthening customer relations, enabling on-time delivery, and collaborating with customers during audits and new product trials.

You will lead quality improvement projects, implement Poka-Yoke systems, and guide

Qualifications

• Diploma/Degree in Plastics/Polymer/Engineering or related field.
• Additional certifications in Quality Management Systems preferred.
• Extensive experience in quality assurance within a manufacturing setup (preferably in injection molding).
• Exposure to handling customer complaints, audits, certifications, and compliance.
• Proven experience in leading quality teams and cross-functional coordination.

Responsibilities

• Ensure adherence to quality standards across all production processes.
• Investigate and resolve customer complaints and ensure preventive measures are implemented.
• Sustain Green Channel certification and maintain compliance with statutory and audit requirements.
• Drive ESG compliance initiatives within the QA function.
• Strengthen customer relationships through regular communication and plant visits.
• Ensure on-time delivery and adherence to customer quality expectations.
• Partner with customers during audits, feedback sessions, and new product development trials.
• Drive implementation of Poka-Yoke and mistake-proofing systems in processes.
• Lead initiatives to reduce defects, improve quality, and enhance productivity.
• Support lean operations by optimizing quality-related costs and resources.
• Ensure timely completion of all quality testing for new product trials.
• Provide technical support to R&D, production, and customer teams during validation.
• Collaborate cross-functionally to improve product performance and compliance.
• Conduct training programs to enhance quality awareness and capability of employees.
• Promote employee involvement through initiatives such as Quality Champion programs.
• Build a culture of accountability, ownership, and customer focus within the QA team.
• Maintain accurate and timely quality records, reports, and MIS for audits and management reviews.
• Monitor and track key quality performance indicators for continuous improvement

Skills

Poka-Yoke

Audit coordination

Defect reduction

Quality management

Cross-functional coordination

Education

Plastics/Polymer Engineering degree

Quality Management Certification

Job description

Role & responsibilities

Quality Assurance & Compliance

• Ensure adherence to quality standards across all production processes.
• Investigate and resolve customer complaints and ensure preventive measures are implemented.
• Sustain Green Channel certification and maintain compliance with statutory and audit requirements.
• Drive ESG compliance initiatives within the QA function

Customer Focus

• Strengthen customer relationships through regular communication and plant visits.
• Ensure on-time delivery and adherence to customer quality expectations.
• Partner with customers during audits, feedback sessions, and new product development trials.

Continuous Improvement

• Drive implementation of Poka-Yoke and mistake-proofing systems in processes.
• Lead initiatives to reduce defects, improve quality, and enhance productivity.
• Support lean operations by optimizing quality-related costs and resources.

Product Development & Trials

• Ensure timely completion of all quality testing for new product trials.
• Provide technical support to R&D, production, and customer teams during validation.
• Collaborate cross-functionally to improve product performance and compliance.

People & Engagement

• Conduct training programs to enhance quality awareness and capability of employees.
• Promote employee involvement through initiatives such as Quality Champion programs.
• Build a culture of accountability, ownership, and customer focus within the QA team.

Documentation & Reporting

• Maintain accurate and timely quality records, reports, and MIS for audits and management reviews.

Monitor and track key quality performance indicators for continuous improvement

Preferred candidate profile

• Diploma/Degree in Plastics/Polymer/Engineering or related field.

Additional certifications in Quality Management Systems preferred.

• Extensive experience in quality assurance within a manufacturing setup.(preferably in injection molding)
• Exposure to handling customer complaints, audits, certifications, and compliance.

Proven experience in leading quality teams and cross-functional coordination