Assistant Manager - Progam Ops (Fulfilment & Experience) Fulfilment & Experience Bangalore, Kar[...]

meesho; Bengaluru; On-site; INR 1,200,000 - 2,400,000; Full time

Benefits offered by this job

MeeCare wellness program

Medical insurance

Parental support

Retirement benefits

Learning & development

Salary advance

Relocation assistance

Flexible benefits

Job summary

Meesho's Fulfilment and Experience team is building the next-gen logistics engine for India’s e-commerce leaders. As Assistant Manager - F&E, you will identify key problems, set priorities and drive solutions with autonomy, collaborating with product and tech as needed.

You will influence expansion strategy, monitor control tower metrics, and work across planning, bizfin and operations to improve fulfilment. The role offers growth, competitive compensation and a supportive, inclusive workplace.

Qualifications

• B.Tech from a premium undergraduate college (must).
• 2-4 years of experience in logistics/e-commerce/quick commerce/D2C startups.
• Excellent analytical and problem-solving skills.
• Strong growth track record.
• Outstanding written and spoken communication skills and organizational ability.
• Experience in control tower teams in e-commerce/logistics preferred.
• MBA graduates with 1-2 years of experience preferred.

Responsibilities

• Shape the expansion strategy for the program and own key decisions for rapid scale-up.
• Monitor logistics control tower metrics and drive fulfilment improvements.
• Coordinate with planning and bizfin to input allocation changes and boost performance.
• Drive operational rigor by providing insights to intervention areas.
• Engage leadership during updates and review meetings.
• Mobility across different business verticals within the organization.

Skills

Analytical skills

Problem solving

Communication skills

Organizational ability

Growth track record

Cross-vertical mobility

Education

B.Tech

MBA preferred

Job description

Being part of Meesho's Fulfilment and Experience team will zip you to the cockpit of our ever burgeoning rocketship, where you get to directly shape the experience of the country's next billion e-Commerce users. We are an eclectic mix of 100+ professionals with diverse skill sets ranging from running operations / support, supply chain know-how, analytics and the holy grail, first principles problem solving. At Meesho, we are trying to do what's never been done before - taking e-Commerce to the masses. This leaves us with no choice but to completely reimagine logistics from the ground up, to

cater to our customers' price and delivery expectations. That means a host of "zero-to-one" projects (takers, anyone?) to build a supply chain which changes how folks think about e-Commerce not just in India, but globally. We focus on personal growth and fun at work just as much as we do on working hard.

About the Role

As an Assistant Manager - F&E, you'll be responsible for identifying key problems, setting the priorities, coming up with solutions and driving implementation. In order to drive implementation, you'll get complete autonomy in terms of the team and processes that you would want to set up. You'll also be responsible for shaping up the right solutions in coordination with the product team, in case your solution requires tech interventions.

What you will do

• Participate in building overall strategy as we shape the expansion of this program and owning key decisions necessary for the rapid scaleup of the program
• Closely monitoring logistics control tower metrics driving improvement in fulfilment metrics
• Work closely with planning and bizfin teams to provide inputs to allocation changes and improve performance
• Drive ops rigour with with operations teams by providing insights for intervention areas
• Engage the Meesho Leadership as active stakeholders during business updates and review meetings
• The role requires strong generalist problem solving skills and offers mobility across different business verticals within the organization.

What you will need

• B.Tech from a premium undergraduate college
• 2-4 years of experience, from startups in logistics, e-commerce/ quick commerce, D2C companies
• Excellent analytical and problem-solving skills
• Strong growth track record
• Outstanding written and spoken communication skills and organizational ability
• Experience of working in control tower teams any of the e-commerce/ logistics industry preferred
• MBA graduates with min. 1-2 years of experience preferred

We offer competitive compensation — both cash and equity-based — tailored to job roles, individual experience, and skill, along with employee-centric benefits and a supportive work environment. Our holistic wellness program, MeeCare, includes benefits across physical, mental, financial, and social wellness. This includes extensive medical insurance for employees and their families, wellness initiatives like telehealth, wellness events, and fitness-related perks.

To support work-life balance, we offer generous leave policies, parental support, retirement benefits and learning and development assistance. Through personalized recognition, gratitude for stretched work, and engaging activities, we promote employee delight at the workplace. Additional benefits such as salary advance support, relocation assistance, and flexible benefit plans further enrich the Meesho experience.

Rights of Persons with Disabilities Act, 2016

Equal Opportunity: We ensure that employment opportunities are never denied on the grounds of disability if the candidate is otherwise competent to perform the job.

Accessible Workplace: Our facilities are designed to be fully accessible, with amenities and assistive devices provided to support differently abled individuals in their work.

Inclusive Hiring Process: We adopt a transparent and non-discriminatory selection process, including providing application forms in alternate formats and offering reasonable accommodations during interviews upon request.

Career Growth: We provide adequate training post-recruitment and pre-promotion, with training materials available in accessible formats to enable equal career progression.

Support & Confidentiality: A dedicated liaison officer/committee addresses concerns and grievances while maintaining strict confidentiality of disability-related information.

Awareness & Inclusion: We conduct awareness programs to promote a culture of inclusivity across the organization.

Meesho welcomes applicants and employees of all abilities and is dedicated to fostering an environment where differently abled persons can achieve their full potential.