Assistant Manager, Operations

HSBC; Mumbai; On-site; INR 700,000 - 1,000,000; Full time

Job summary

HSBC Holdings plc in India seeking a Fund Administration professional within Securities Services. You will manage fund administration services for Mutual funds and other clients, acting as SME for operations and ensuring accurate NAV calculations and timely client reporting.

The role emphasizes regulatory compliance with SEBI regulations, accounting standards, and collaboration with audits while improving process efficiency and adhering to client SLAs.

Qualifications

• Sound knowledge of SEBI Mutual fund regulations and financial accounting.
• Exposure to capital market would be an added advantage.

Responsibilities

• Manage fund administration services for specific Mutual fund / Insurance / AIF & PMS clients.
• Serve as Subject Matter Expert for the area of Operation.
• Assist the line manager in implementing the long-term strategic vision for the operations unit, including testing and system changes.
• Ensure error-free calculation of NAV and timely, accurate reporting to clients daily.
• Prepare client and regulatory reports as prescribed and on schedule.
• Handle audits (Statutory, SEBI, Internal) for MF/Insurance/AIF clients.
• Drive process/productivity improvements to save costs and enhance revenue.
• Ensure adherence to Operational Memorandum and client SLAs; assess new client requirements.
• Monitor service proposition against competitors and explore service improvements.
• Maintain error-free operations across all clients and monitor compliance with process notes and checklists.
• Identify operational risks and gaps to prevent frauds and lapses; implement global standards.

Skills

SEBI mutual fund regulations

Financial accounting

Education

Bachelor of commerce degree (Accounting)

Job description

Some careers open more doors than others.

If you’re looking for a career that will unlock new opportunities, join HSBC and experience the possibilities. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you further.

HSBC Corporate and Institutional Banking is a markets-led, financing-focused business that provides investment and financial solutions. Through our international network, we connect emerging and mature markets, covering key growth areas. We partner with our corporate, government and institutional clients to help them achieve consistent, long-term performance. Our products and services include advisory, financing, prime services, research and analysis, securities services, trading and sales and transaction banking.

We are currently seeking a person to join the Fund Administration team (FS) within Securities Services. Securities Services provides robust and reliable solutions that enhance performance and mitigate risk, today and in the future. Working with institutional investors, banks, insurance companies, governments and multinational corporations, Securities Services offers a range of fund administration, global custody, sub-custody and clearing services. Management with a focus on customer-centric propositions and innovative and efficient distribution channels.

Job Introduction

• The primary purpose of this job is managing the fund administration services for specific Mutual fund / Insurance / AIF & PMS client.
• Subject Matter Expert for the respective area of Operation.
• Assist the line manager in implementation of longer-term strategic vision for the operations unit. This includes testing and implementing system changes & ensure compliance with FIM & all relevant local regulations.
• Ensure error-free calculation of Net Asset Value (NAV) and timely / accurate reporting to clients on a daily basis.
• Preparation of various client and regulatory reports as per prescribed formats and timelines.
• Handling of various audits (Statutory Audit, SEBI Audit & Internal Audit) for the Mutual Fund / Insurance / AIF clients.
• Process and Productivity Improvement - Contribute towards cost saving / revenue enhancement initiatives for the business by automating the manual processes thereby improving the productivity.
• Ensure Operational Memorandum & Client SLAs are always met. Ensure that all new Client requirements are accepted if feasible.
• Tracks competitors with respect to service proposition, value-added services, best practices etc.
• Explores avenues for service improvements and provides value-adds to clients on an ongoing basis.
• Ensure error‑free and efficient operations across all clients as well as adherence to defined process notes and diligently following the daily checklist put in place. To put in tools / triggers to monitor performance as per the defined process notes and checklist on an ongoing basis. No instance to be observed where any process deviation / exception has taken place that has resulted in negative impact for the client or HSBC.
• To manage operational risk, including its identification, assessment, mitigation and control & assess operational gaps / inefficiencies which could lead to frauds and lapses.
• Implement Global Standards

Role Requirements / Education Qualifications / Certifications / Experience:

Applicant should be a person having sound knowledge of SEBI Mutual fund regulations and financial accounting, preferably a Bachelor of commerce degree (Specialized in accounting). An exposure to capital market would be an added advantage. He should possess at-least 2-3 years of work experience.

Pro Tip: Familiarity with AI‑enabled tools is an advantage.

As an employee, you are required to perform your duties in a professional capacity exercising independent judgement, discretion and decision‑making authority in planning, organising, directing work, supervising and appraising the work of team members, as applicable; and taking accountability for delivery outcomes. You will represent the organization with relevant internal and external stakeholders. You will allocate and prioritize work, provide direction and feedback, manage team capacity and leave in line with policy as applicable.

HSBC is committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and opportunities to grow within an inclusive and diverse environment.

Personal data held by the Bank relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website.

Issued by The Hongkong and Shanghai Banking Corporation Limited, India