Assistant Manager - Operations

Maersk Line Limited; Doddahulluru; On-site; INR 1,200,000 - 1,800,000; Full time

Job summary

Maersk Line Limited is seeking an experienced JL3 Assistant Manager Operations in India to lead day-to-day warehouse activities, including inbound/outbound, inventory control, and safety. You will manage manpower, coordinate with transporters, and ensure SLA adherence and cost optimization.

The ideal candidate has 7–10 years in warehouse/logistics, with hands-on WMS/SAP experience, and a proven ability to drive process improvements, delivery of customer service standards, and effective team

Qualifications

• 7–10 years of warehouse/contract logistics experience.
• Experience in WMS, SAP, Inventory Control, and Team Handling.
• Exposure to B2B, Retail, Consumer or Finished Goods warehousing preferred.

Responsibilities

• Lead day-to-day warehouse operations including inbound, outbound, inventory, manpower management, customer service support, safety and CI.
• Supervise daily inbound, outbound, put-away, picking, packing, and dispatch activities.
• Coordinate with transporters and internal teams for smooth dispatch operations.
• Maintain inventory accuracy via cycle counts and stock verification.
• Lead warehouse supervisors and contract labour; plan manpower and shifts.
• Ensure order fulfilment KPIs and provide timely customer updates.
• Drive Kaizen/Lean initiatives and reduce waste.

Skills

Warehouse Operations Management

People Management

WMS/SAP Knowledge

MS Excel & Reporting

Problem Solving & RCA

Communication & Stakeholder Management

Safety Compliance Management

Education

Graduate or degree in Supply Chain or Logistics

Tools

WMS

SAP

Job description

Job Description (JD) – JL3 Assistant Manager Operations

• Any Graduate or Degree in Supply Chain or Logistics preferred

Experience

• 7–10 years of warehouse/contract logistics experience.
• Experience in WMS, SAP, Inventory Control, and Team Handling.
• Exposure to B2B, Retail, Consumer or Finished Goods warehousing preferred.

Position Purpose

To lead day-to-day warehouse operations including inbound, outbound, inventory, manpower management, customer service support, safety, and continuous improvement activities while ensuring SLA adherence, productivity, quality, and cost optimization.

Key Responsibilities

1. Warehouse Operations Management

• Supervise daily inbound, outbound, put-away, picking, packing, and dispatch activities.
• Ensure timely execution of customer orders as per agreed SLAs.
• Monitor throughput and productivity targets daily.
• Coordinate with transporters and internal teams for smooth dispatch operations.
• Ensure efficient space utilization and warehouse capacity management.

2. Inventory Management

• Maintain inventory accuracy through cycle counts and periodic stock verification.
• Investigate stock discrepancies and ensure timely closure.
• Monitor inventory ageing, damaged stock, and non-moving inventory.
• Ensure proper system transactions in WMS/SAP.

3. Team Management

• Lead warehouse supervisors and contract labour.
• Prepare manpower deployment plans and shift rosters.
• Monitor attendance, productivity, and discipline of the workforce.
• Conduct daily toolbox talks and team briefings.
• Support employee training and skill development.

4. Customer Service & SLA Management

• Act as the first point of contact for operational escalations.
• Ensure order fulfilment KPIs are achieved.
• Provide timely updates to customers and stakeholders.
• Support RCA and CAPA preparation for operational deviations.

5. Safety, Quality & Compliance

• Ensure compliance with Maersk HSE standards and warehouse SOPs.
• Conduct safety audits and maintain 5S standards.
• Ensure adherence to customer compliance requirements.
• Report and investigate safety incidents and near misses.
• Identify process improvement opportunities.
• Drive productivity enhancement initiatives.
• Reduce operational waste, rework, and overtime.
• Participate in Kaizen and Lean initiatives.

Key Performance Indicators (KPIs)

Safety Compliance - Zero LTIs

Overtime Control- Within approved Budget

Audit Compliance- 100% Closure

Required Skills

• Warehouse Operations Management
• People Management
• WMS/SAP Knowledge
• MS Excel & Reporting
• Problem Solving & RCA
• Communication & Stakeholder Management
• Safety Compliance Management

Maersk is committed to a diverse and inclusive workplace, and we embrace different styles of thinking. Maersk is an equal opportunities employer and welcomes applicants without regard to race, colour, gender, sex, age, religion, creed, national origin, ancestry, citizenship, marital status, sexual orientation, physical or mental disability, medical condition, pregnancy or parental leave, veteran status, gender identity, genetic information, or any other characteristic protected by applicable law. We will consider qualified applicants with criminal histories in a manner consistent with all legal requirements.

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