Assistant Manager Information Systems

Connor, Clark & Lunn Financial Group (CC&L); Gurugram District; On-site; INR 1,800,000 - 2,600,000; Full time

Benefits offered by this job

Flexible work practices

Continuous learning budget

Paid study days

Professional designation support

Health benefits

Job summary

Connor, Clark & Lunn Financial Group (CC&L) in Gurugram seeks an Assistant Manager, Information Systems to oversee day-to-day operations, drive BAU activities, and lead strategic projects. The role requires strong leadership, stakeholder management, and the ability to deliver technology solutions across cross-functional teams and with vendors.

You will own system stability, manage deliverables, mentor the team, and align initiatives with enterprise priorities.

Qualifications

• Minimum 10 years of software development and enterprise systems delivery experience.
• Proven leadership in delivering strategic projects and managing teams.
• Experience in BFSI domain and cloud certification preferred.

Responsibilities

• Oversee day-to-day operations and ensure system stability and performance.
• Lead BAU activities and service delivery with stakeholders.
• Plan and deliver strategic projects from planning through implementation.
• Mentor and develop team members, drive high performance.
• Coordinate with vendors and cross-functional teams to deliver solutions.
• Drive continuous improvement and root-cause analysis.

Skills

Leadership

Stakeholder management

Team management

Communication

Problem solving

Mentoring

Education

B.Tech in Computer Science

Azure/AWS/GCP certifications

Tools

NET Framework/Core

CSharp

ASP.NET

SQL

Azure DevOps

CI/CD

Microservices

APIs

Azure/AWS

Job description

Job Description:

We are looking for an Assistant Manager, Information Systems to join our Gurugram based Information Systems team. As passionate IT professionals, we are faced with complex problems that are ideally solved through technology. This role is responsible for overseeing day-to-day operations, driving regular BAU activities, managing team performance and deliverables, leading strategic projects, and ensuring system ownership and operational effectiveness remain aligned with enterprise priorities. The ideal candidate will demonstrate strong leadership capabilities along with excellent interpersonal, communication & stakeholder management skills and will work closely with various Information Systems teams, affiliates, vendors, and other cross-functional teams to deliver technology solutions, support business objectives, and drive continuous improvement.

What Will You Do

• Operations & System Ownership: Oversee day-to-day operations and ensure stability, availability, performance, and continuous improvement of Information Systems applications and services.
• BAU & Service Delivery: Manage regular BAU activities, support business users, monitor service levels, and ensure timely resolution of operational issues and service requests.
• Project Leadership: Lead and deliver strategic and business-critical projects from planning through implementation, ensuring alignment with business goals, timelines, and enterprise priorities.
• Team Management: Lead, mentor, and develop team members, fostering collaboration, accountability, and a high-performance culture while ensuring successful execution of team objectives and deliverables.
• Stakeholder & Cross-Functional Collaboration: Partner closely with Information Systems teams, affiliates, business stakeholders, and other functional teams to understand requirements, drive initiatives, and deliver technology solutions.
• Vendor Management: Coordinate with external vendors and service providers to manage deliverables, resolve issues, monitor performance, and ensure adherence to agreed service and support standards.
• Deliverables & Governance: Manage operational and project deliverables, track progress, identify risks and dependencies, and ensure high-quality outcomes in line with organizational standards and processes.
• Issue Resolution & Continuous Improvement: Drive root cause analysis, implement corrective actions, and identify opportunities for process optimization, automation, and operational efficiency improvements.
• Communication & Relationship Management: Leverage strong interpersonal and communication skills to effectively engage stakeholders, facilitate decision-making, and build productive relationships across technical and business teams.

What You Bring

• Technical Expertise: Strong hands-on experience in Microsoft technologies, including .NET Framework/.NET Core, C#, ASP.NET, and related development tools and frameworks.
• Software Design Principles: Solid understanding of Object-Oriented Programming (OOP/OOPS), design patterns, SOLID principles, and software engineering best practices.
• Database Skills: Strong knowledge of SQL and relational database technologies, including database design, query optimization, troubleshooting, and performance tuning.
• Cloud & DevOps Expertise: Experience working with cloud platforms such as Microsoft Azure and/or AWS, along with CI/CD pipeline implementation and deployment automation using Azure DevOps and related DevOps tools.
• Microservices Architecture: Experience designing, developing, and supporting microservices-based applications, APIs, and distributed systems.
• System Development Lifecycle: Proven experience across the full software development lifecycle, including requirements gathering, design, development, testing, deployment, release management, and production support.
• Problem Solving: Strong analytical and troubleshooting skills with the ability to identify root causes and implement effective, scalable, and sustainable solutions.
• Collaboration & Communication: Excellent interpersonal, verbal, and written communication skills, with the ability to effectively partner with Information Systems teams, business stakeholders, affiliates, and vendors.
• Leadership: Demonstrated experience leading teams, coordinating cross-functional initiatives, managing deliverables, and driving successful projects and operational outcomes.
• Industry Experience: Minimum 10 years of experience in software development, application support, and enterprise systems delivery within a technology-driven environment.
• Leadership Experience: Minimum 3+ years of experience in leadership role, managing teams, driving project delivery, overseeing operational activities, and mentoring technical professionals.
• Enterprise Technology Experience: Experience working with Microsoft technology stacks, cloud platforms, microservices architecture, CI/CD practices, and large-scale enterprise applications.
• B.Tech. in Computer Science or equivalent degree.
• Experience in the BFSI (Banking, Financial Services, and Insurance) domain.
• Certification in cloud technologies such as Azure, AWS, or GCP.
• Additional certifications in .NET and Azure DevOps

What We Offer

At Connor, Clark & Lunn Financial Group, we’re "invested in our greatest asset, you". Our shared goals reflect what matters most to our people:

• Your community: we foster belonging through collaboration, inclusion and flexibility. Enjoy social events, volunteering and a strong commitment to corporate social responsibility. Our flexible work practices are designed to support work-life balance and provide employees with flexibility in where and how they work
• Your growth: we prioritize your development with meaningful work, continuous learning budgets, paid study days and support for professional designations.
• Recognizing you: your contributions are rewarded with competitive total compensation, retirement savings support, wellness credits, enhanced parental leave, and comprehensive health benefits.

For a closer look at how you can build your career with us, we invite you to explore cclgroup.com.

We are committed to providing an inclusive, accessible recruitment and selection process. We welcome and encourage applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the recruitment and selection process. Please contact [e-mail] if you require accommodation.

AI may be used to support certain stages of our screening & recruitment process. These tools support, but do not replace, human judgment and decision-making.