Assistant Manager-HR Operations-Immigration

Reckitt; Hyderabad; On-site; INR 4,50,000 - 6,75,000; Full time

Job summary

A leading health and hygiene company in Hyderabad seeks an Assistant Manager to oversee immigration operations and manage HR tasks. The ideal candidate will have significant immigration expertise and experience in people management. Responsibilities include supporting international transferees with work authorization and maintaining strong relationships with stakeholders. This role offers a commitment to employee wellbeing and a supportive work environment.

Benefits

Parental benefits

Employee Assistance Program

Life insurance for all employees

Qualifications

• 8 to 10 years of relevant Immigration working experience.
• 2 to 3 years of relevant people management experience.
• Capability to manage ambiguity and guide teams.

Responsibilities

• Oversee daily immigration operations and ensure SLAs are met.
• Assist international transferees with work authorization paperwork.
• Manage stakeholder inquiries and provide support.

Skills

Immigration expertise

Communication skills

Microsoft Office skills

HR Reporting and Data Analytics

Critical Thinking

Job description

About the Company

We are Reckitt, Home to the world's best loved and trusted hygiene, health, and nutrition brands. Our purpose defines why we exist: to protect, heal and nurture in the relentless pursuit of a cleaner, healthier world.

About the Role

As an Assistant Manager, you will oversee and manage Level 1 tasks comprising of transactional in nature for HR Services Global Immigration.

Significant contributions in strategic objectives for Immigration.

Responsibilities

• Strong subject matter expertise of Immigration for work authorisations and running day to day operations.
• Ensure immigration operations are BAU and SLAs are met as per organizational standards.
• Maintain strong cordial working relationships with internal stakeholders and vendors.
• Assisting international transferees with complex paperwork queries in order to obtain work authorization.
• Handling stakeholders complex queries over the phone and in meetings & emails.
• Advanced working knowledge on the end user ServiceNow & HR Successfactors platform.
• Oversee daily follow up with the transferees and ensure overall immigration workflow closures.
• Achieve advanced level of updated knowledge on immigration regulations and policies across the globe and ensure the organization's practices align with current immigration laws.
• Own, maintain and upkeep the internal process documents and align with current immigration laws.
• Operate independently & ensure employee satisfaction in leading immigration initiatives and best Practices.
• Advanced working experience in HR Reporting and Data Analytics resulting in Strategy Execution
• Outstanding written and oral communication skills, including review/presentation expertise.
• Manage ambiguity and convert gaps/issues into opportunities for HR Services Immigration Services.
• Advanced Microsoft Office skills.

Experience and Skills

Relevant Immigration Working Experience for 8 to 10 years.

Relevant people management experience of 2 – 3 years

Critical Thinking & Decision Making

Mid-Level

• Task Complexity: Should be able to guide team in solving complex tasks & queries.
• Responsibility: Should own the service line tasks and be responsible to complete tasks within the defined SLAs.
• Supervisory Responsibility: This role has supervisory responsibility.
• Support in hiring process such as taking interviews.
• Provide timely feedbacks to the team members on their performance and objectives.
• Escalation handling on behalf of team.
• Provide inputs to the leadership on performance evaluation.

What We Offer

With inclusion at the heart of everything we do, working alongside our four global Employee Resource Groups, we support our people at every step of their career journey, helping them to succeed in their own individual way.

We invest in the wellbeing of our people through parental benefits, an Employee Assistance Program to promote mental health, and life insurance for all employees globally.

Equality

We recognise that in real life, great people don't always 'tick all the boxes'. That's why we hire for potential as well as experience.

All qualified applicants will receive consideration for employment without regard to age, disability or medical condition; colour, ethnicity, race, citizenship, and national origin; religion, faith; pregnancy, family status and caring responsibilities; sexual orientation; sex, gender identity, gender expression, and transgender identity; protected veteran status; size or any other basis protected by appropriate law.