Assistant Manager - Global Capability Hub

Fidelity International; Gurugram District; On-site; INR 1,400,000 - 2,100,000; Full time

Job summary

Fidelity International in Gurgaon is seeking an Assistant Manager/Process Lead for Revenue Control and Billing to drive transformation of billing and revenue processes. The role combines business, data, and system knowledge with exposure to KPIs across revenue streams.

You will collaborate with Finance, Sales, Operations, and Technology, own KRAs, and deliver value through analytics, dashboards, and process improvements.

Qualifications

• Strong understanding of the end-to-end Accounts Receivable lifecycle including billing, month-end close activities, reconciliations, financial analysis, and reporting.
• Experience with revenue recognition and financial reporting.
• Proven stakeholder management across Finance, Sales, and Operations.

Responsibilities

• Process KRAs and ensure accurate interfaces between Revenue and Finance Datawarehouse systems; perform Revenue reconciliation and ensure revenue is recorded in financial books.
• Oversee customer billing and revenue accounting for Institutional business.
• Coordinate with upstream teams to resolve data gaps and enhance revenue recording and reporting.
• Ensure compliance with policies; review contracts for revenue recognition.
• Collaborate with onboarding and sales teams to review client fee arrangements.
• Create and distribute monthly invoices and dashboards meeting SLAs.
• Perform month-end accruals and support revenue reporting and analysis.
• Assist in financial audits and implement audit recommendations.
• Support finance reporting and drive KPIs for new offerings.
• Resolve escalated operational issues and coordinate with other departments.
• Enhance risk and control framework for the process.
• Change management: impact assessment and support on projects.
• Liaise with data/tech teams for ongoing changes and end-to-end automation.
• Use data visualization and analytics to solve business problems.
• Drive efficiency and synergies across billing, revenue, and sales and assets.
• Redefine responsibilities and KRAs to align with new process definitions.

Skills

Accounts Receivable

Revenue Control

Billing Operations

Financial Analysis

Stakeholder Management

ERP Systems

Excel

Data Visualization

Education

CA / MBA (Finance)

Tools

Power BI

Tableau

Job description

About the Opportunity

Job Type: Permanent Application Deadline: 04 September 2026

Job Description Title Assistant Manager/Process Lead - Revenue Control and Billing Department Revenue Control and Billing, Revenue COE Location Gurgaon Level Grade 4

We’re proud to have been helping our clients build better financial futures for over 50 years. How have we achieved this? By working together - and supporting each other - all over the world. So, join our team and feel like you’re part of something bigger.

About your team

Finance Services in India supports Financial Services, Group and some parts of Eight Roads and Canada businesses. It also includes centralized functions performed for FIL as a whole. Core activities for Financial Planning & Analysis, Financial Control and Procure to Pay are centralized with an aspiration to accelerate finance for future.

About your role

The role is centred around providing subject matter expertise, drive transformation and deliver process specific KRAs for billing and revenue process for GPS & ISS channel. The role will require a combination of business, billing, reporting, accounting, data and system knowledge. It offers exposure to customer billing KPIs and management aspects related to revenue process, extensive stakeholder management, visibility and knowledge enhancement across multiple fidelity wide products and services. The candidate is required to demonstrate alignment to the wider CFO goals, work towards transformation and simplification of the billing and revenue process to deliver key KPIs by implementing value added analysis and strategic mindset.

Key Responsibilities

• Process KRAs: Ensuring accurately system interfaces of Revenue to Finance Datawarehouse systems and perform Revenue reconciliation ensuring completeness of revenue in the Financial books of accounts


• Performance and review of customer billing and revenue accounting process for Institutional business


• Liaison with upstream teams for resolution of data and information gaps to enhance revenue recording and reporting


• Ensures compliance with applicable policies and reviews contracts to ensure revenue is recorded as per company standards and guidelines


• Closely liaising with onboarding and sales team, client service managers and relationship directors to review and interpret the fee arrangements agreed for clients


• Create and distribute monthly invoices/dashboards by ensuring adherence to SLAs


• Perform regular month end accruals and reconciliation process, supporting revenue reporting and analysis


• Assist in financial audits and implement audit recommendation


• Support key finance reporting and enhance revenue and billing process to deliver KPIs for new offerings


• Capable of resolving escalated issues arising from operations and requiring coordination with other departments


• Enhancing the risk and control framework supporting the process


• Change Management: Impact assessment and support on various change projects - Process specific & wider organisational projects


• Regular connect with various upstream and downstream system/technology teams to communicate ongoing changes and supporting end to end automation


• Usage of data visualisation tools, data analytics and other statistical techniques to solve real time business problems


• Generate efficiency and drive synergies across billing, revenue and sales and assets function


• Drive changes in procedures, re-define responsibilities and KRAs to align with the new process definitions

About you

Qualified or part-qualified CA / MBA (Finance) with 5+ years of relevant experience in Accounts Receivable, Revenue Control, Billing Operations, or Finance. Strong understanding of the end-to-end Accounts Receivable lifecycle, including billing, month-end close activities, reconciliations, financial analysis, and reporting. Good knowledge of accrual and revenue accounting principles and their impact on financial reporting. Strong stakeholder management skills with the ability to collaborate effectively across Finance, Sales, Operations, Technology, and Business teams. Understanding of the finance technology landscape, including ERP systems, billing platforms, reporting tools, and automation solutions. Strong analytical and problem-solving skills with proficiency in Microsoft Excel and financial data analysis. Experience with Power BI, Tableau, or similar reporting and visualisation tools would be an advantage. Prior experience in O2C, AR, Revenue Control, or Financial Control environments would be preferred.

Feel rewarded

For starters, we’ll offer you a comprehensive benefits package. We’ll value your wellbeing and support your development. And we’ll be as flexible as we can about where and when you work – finding a balance that works for all of us. It’s all part of our commitment to making you feel motivated by the work you do and happy to be part of our team.

For more about our work, our approach to dynamic working and how you could build your future here, visit careers.fidelityinternational.com. For more about our work, our approach to dynamic working and how you could build your future here, visit careers.fidelityinternational.com.