Assistant Manager Front Desk

Waldorf Astoria Kuwait; Mumbai; On-site; INR 600,000 - 900,000; Full time

Job summary

Hilton is seeking a Front Office / Guest Service - Manager / Assistant Manager to oversee daily front office operations and guest services teams in Mumbai. You will manage check-in/check-out processes, resolve guest concerns, and lead a team of front desk agents and guest service representatives to uphold service standards.

Join an award-winning workplace culture that celebrates hospitality and career growth, with a focus on delivering memorable guest experiences and maintaining the warm,

Job description

Job Description:

Exceptional Hospitality Starts with You

Picture yourself brightening someone’s day. When you join our Hotels team, that’s exactly what you’ll do every time you come to work! You will oversee the daily operations of the front office and guest services teams, ensuring that all guests receive outstanding service. You will manage check-in and check-out processes, resolve guest concerns, and lead a team of front desk agents and guest service representatives to meet the hotel’s service standards. As aFront Office / Guest Service - Manager / Assistant Manager, you’re not just overseeing daily front office operations – you’re spreading the light and warmth of hospitality by delivering memorable experiences that make the stay for every guest.

Join an Award-Winning Workplace Culture

At Hilton, we don’t just deliver exceptional experiences for our guests—we build an exceptional workplace for the Team Members who make it all possible. As a global leader in hospitality, we’ve welcomed more than 3 billion guests worldwide, all while staying true to our founding vision: to fill the earth with the light and warmth of hospitality.

Our award-winning culture has earned us repeated recognition on the World’s Best Workplaces list by Great Place to Work and Fortune. With our suite of world-class brands, and a company-wide commitment to providing the best stay for every guest, we’re setting new standards for the future of travel.

Whether you’re starting your career or exploring something new, Hilton supports your journey every step of the way. Come for the job, stay for the career—and help us make every stay a little more magical.

Curious about life at Hilton? Explore our Careers Blog to see why we’re more than a great place to stay—we’re a great place to work.

Requirements: