Assistant Manager- Flight Safety (Audit)

IndiGo; Gurugram District; Sur place; INR 1 500 000 - 2 100 000; Plein temps

Résumé du poste

IndiGo is seeking an Assistant Manager- Flight Safety (Audit) based in Gurgaon to lead Emergency Response Management. You will develop and maintain the airline's Emergency Response Plan, coordinating with operations, ground handling, medical, security, and external agencies during drills and real incidents.

The role requires building regulatory-compliant ERP procedures, training teams, and managing cross-departmental readiness for domestic and international operations.

Qualifications

• Certification in Emergency Response/Crisis Management or SMS (Safety Management System).
• 4-5 years in airline/airport operations, safety, or emergency response.
• Prior exposure to crisis management, mock drills, etc.

Responsabilités

• Manage cross-departmental teams and act as liaison to ensure emergency response preparedness and regulatory compliance.
• Ensure emergency preparedness across departments, including airports, and evaluate departmental emergency plans.
• Ensure compliance with internal audits and regulatory inspections.
• Direct research, review, and evaluation of external sources on airline emergency operations and assistance programs.
• Coordinate to develop and update the Company’s Emergency Response Manual and SOPs.

Connaissances

Regulatory knowledge

Crisis management

Go-Team procedures

Emergency drills

Project management

Analytical skills

MS Office

DGCA/ICAO/IATA knowledge

Formation

Emergency Response/Crisis Mgmt or SMS certification

Description du poste

Assistant Manager- Flight Safety (Audit)

Gurgaon 19 th Aug 26

Job Description: Assistant Manager (ERM)

Location: Gurgaon

Level/ Band: Manager- Band B

Brief about the role/ team/ candidate requirement:

The Assistant Manager of Emergency Response Management is responsible for developing, maintaining, and coordinating the airline's Emergency Response Plan to ensure compliance with regulatory requirements (DGCA/ICAO/IATA) and readiness to manage aircraft accidents, serious incidents, and crisis situations. Acts as a key link between operations, ground handling, medical, security, and external agencies during emergencies and drills.

Qualification & Experience:

• Educational Requirements:
• Certification in Emergency Response/Crisis Management or SMS (Safety Management System)
• Experience:
• 4-5 years in airline/airport operations, safety, or emergency response
• Prior exposure to crisis management, mock drills etc.

Skill set

• Knowledge of regulatory requirements for airline safety and emergency readiness.
• Strong crisis management and decision-making under pressure
• Knowledge of Go-Team/Family Assistance procedures
• Ability to conduct training and mock emergency drills
• Conduct emergency response training sessions
• Project Management
• Analytical Skills
• Good knowledge in MS office
• Knowledge of DGCA CAR, ICAO Annex, IATA ERP guidelines

Job responsibility

• Manage cross-departmental teams and act as liaison across departments to ensure emergency response preparedness and regulatory compliance
• Ensure emergency preparedness across every department, including airports, and direct evaluation of departmental emergency preparedness plans
• Ensure compliance with internal audits and regulatory inspections
• Direct research, review, and evaluation of external source materials on airline emergency operations and assistance program
• Coordinate to develop and update the Company’s Emergency Response Manual
• Coordinate to develop quick-reference guides, flowcharts, and SOPs for emergency
• Ensure emergency operations and assistance programs are integrated with Domestic, Regional, International, and codeshare partner programs and procedures
• Direct the development and operation of the Emergency Response Team
• Evaluate training effectiveness to ensure company-wide readiness
• Oversee and coordinate the Company’s family assistance response (Go Team / FAT)
• Manage the Go Team credit card program and all Emergency Plan assets
• Coordinate to develop and schedule company-wide emergency response exercises, manifest reconciliation exercises, and other ancillary exercises to test ERP readiness
• Evaluate exercise performance and submit Exercise Reports with corrective action plans
• Ensure comprehensive documentation of all drills, training sessions, and emergency activations
• Ensure readiness of emergency assets such as Go Kit, Command Center, and contact databases