Assistant Manager-Customer Support-Chakan-Pune

thyssenkrupp rothe erde; Pune District; On-site; INR 6,75,000 - 9,00,000; Full time

Job summary

A dynamic company is seeking an Assistant Manager for Customer Support in Pune. This role includes responsibilities like ensuring customer satisfaction, training new employees, and maintaining service quality. Ideal candidates should be able to provide leadership and support to the team. Join us for a rewarding career journey in a collaborative environment.

Responsibilities

• Ensuring company policies are followed.
• Resolving customer issues to their overall satisfaction.
• Providing leadership and direction to all employees.
• Maintaining an overall management style that follows company best practices.
• Motivating employees and ensuring a focus on the mission.

Job description

Overview

TK ELEVATOR INDIA PRIVATE LIMITED is looking for Assistant Manager-Customer Support-Chakan-Pune to join our dynamic team and embark on a rewarding career journey.

Responsibilities

• Ensuring company policies are followed.
• Optimizing profits by controlling costs.
• Hiring, training and developing new employees.
• Resolving customer issues to their overall satisfaction.
• Maintaining an overall management style that follows company best practices.
• Providing leadership and direction to all employees.
• Ensuring product quality and availability.
• Preparing and presenting employee reviews.
• Working closely with the store manager to lead staff.
• Overseeing retail inventory.
• Assisting customers whenever necessary.
• Organizing employee schedule.
• Ensuring that health, safety, and security rules are followed.
• Ensuring a consistent standard of customer service.
• Motivating employees and ensuring a focus on the mission.
• Maintaining merchandise and a visual plan.
• Maintaining stores to standards, including stocking and cleaning.
• Completing tasks assigned by the general manager accurately and efficiently.
• Supporting store manager as needed.