Assistant Manager - Collection Process

Naz V Hr Solutions; Chennai District; On-site; INR 300,000 - 480,000; Full time

Job summary

Naz V Hr Solutions in Perungudi, Chennai is seeking an Assistant Manager – Operations for BPO collection processes. 4–7 years of experience, full-time on-site role. Telugu and English mandatory, with TL/AM collection experience preferred.

BPO/Call Center background is desirable and prior experience handling collections is a plus. The role requires strong communication in multiple languages and hands-on ability to manage customer interactions, data maintenance, and process adherence in a

Qualifications

• Perungudi, Chennai location.
• Telugu & English mandatory.
• TL/AM collection experience preferred.
• BPO/Call Center background required.

Responsibilities

• Make outbound calls to potential and existing customers.
• Handle inbound calls and resolve customer queries.
• Maintain and update customer databases.

Skills

Outbound calls

Inbound calls

Customer databases

Communication skills

Telugu language

Tamil language

BPO/Call Center background

Job description

Posted: 4 days ago Openings: 2 Applicants: 14

Assistant Manager – Operations | BPO Collection Process | 4–7 Years | Perungudi, Chennai | Full-time, On-site | Telugu & English mandatory | TL/AM collection experience preferred | BPO/Call Center background.

Skills highlighted with ‘‘ are preferred keyskills

• Make outbound calls to potential and existing customers
• Handle inbound calls and resolve customer queries
• Maintain and update customer databases
• Good communication skills (Tamil + Kannada , Malayalam , Telugu and Hindi) Basic computer knowledge