ASSISTANT MANAGER - BUSINESS DEVELOPMENT

HSBC; India; On-site; INR 900,000 - 1,300,000; Full time

Job summary

HSBC in India is seeking an analytical and organized Business Development Manager (BDM) to act as the bridge between the region and stakeholders. The role focuses on understanding and executing activities that support the business, coordinating data, campaigns, and performance tracking, with events execution and cross-functional collaboration.

You will monitor KPIs, drive improvements, and coordinate with Wealth, Insurance, Assets, Cards, Liabilities, and HR.

Qualifications

• 2-3 years of experience in event coordination, sales operations, or business analytics.
• Bachelor’s degree in business administration/ finance /marketing or related field.
• Experience in financial or banking sector preferred.
• Strong people management and relationship-building skills.
• Excellent interpersonal, communication, and presentation skills.
• High ownership, accountability and ability to work with teams.

Responsibilities

• Serve as the primary coordination layer across business teams, branches, RM, product teams, and senior leadership to ensure reliable execution of initiatives.
• Orchestrate campaign rollouts, product activations, contests, and strategic programs across branches; drive adoption and delivery against defined outcomes.
• Plan and deliver branch/customer events, employee engagement forums, campaigns, and recognition activities with clear objectives and post-event tracking.
• Set up and run recurring connect calls across stakeholders.
• Track branch/RM performance KPIs, perform gap analysis, and drive corrective action plans with owners and timelines.
• Translate targets, priorities, and management directives into branch-level deliverables with explicit timelines and checkpoints.
• Coordinate dependencies across Wealth, Insurance, Assets, Cards, Liabilities, Operations, HR, and other support teams to unblock delivery.
• Maintain Regional MIS, dashboards, and trackers (performance, hiring, events), ensuring data quality, version control, and timely dissemination.
• Identify execution/operational defects, route to the appropriate teams for resolution, and elevate risks where required.
• Push timely updates and maintain action tracking to closure.
• Run structured business reviews with the Regional head for branches; capture action items, owners, and due dates, and monitor completion.
• Identify high-performing plays and standardize/scale them across the network.
• Maintain effective working relationships with Branch Managers, RMs, HR, product teams, Operations, and senior leadership.
• Assess branch-level business and capacity signals and recommend targeted interventions to improve productivity and growth.
• Manage branch workforce demand in coordination with HR/recruitment—track open roles, progress candidates through the pipeline, and ensure timely position closure.

Skills

Advanced Excel proficiency

Presentations

Communication

Email drafting

Education

Bachelor's degree

Tools

Excel

PowerPoint

Google Slides

Job description

Job Description:

Some careers open more doors than others.

If you’re looking for a career that will unlock new opportunities, join HSBC and experience the possibilities. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you further.

Business Descriptor

Within International Wealth and Premier Banking (IWPB), we serve 41 million customers globally, including 6.7 million who are international, from retail customers to ultra high net worth individuals and their families. We help our customers to take care of their day‑to‑day finances and to manage, protect and grow their wealth. Our international network and breadth of expertise enable us to deliver on HSBC’s purpose of opening up a world of opportunity by providing our customers with borderless banking and world‑class wealth management through best‑in‑class, mobile‑first capabilities and exceptional people. Our key areas of operations include Retail Banking and Wealth Management, Asset Management, Global Private Banking and Insurance.

We are seeking an analytical and organized professional to act as the bridge between the Region and the stake holders within the bank . The focus is on understanding and execution of activities that support and strengthen the business , support the Regional Head . The function is focused on supporting the region via coordinating and maintain data ,running internal campaigns and tracking performances .The role requires events execution, analyzing the outcomes for marketing and operational initiatives and track the productivity of teams.

Key Responsibilities — Business Development Manager (BDM)

• Business & Branch Interface: Serve as the primary coordination layer across business teams, branches, Relationship Managers (RMs), product teams, and senior leadership to ensure reliable execution of initiatives.
• Initiative Execution & Growth Enablement: Orchestrate campaign rollouts, product activations, contests, and strategic program across branches; drive adoption and delivery against defined outcomes.
• Events & Engagement Delivery: Plan and deliver branch/customer events, employee engagement forums, campaigns, and recognition activities with clear objectives and post-event tracking.
• Networking & Knowledge Cadence: Set up and run recurring connect calls (networking, business updates, product deep‑dives, best‑practice sharing) across stakeholders.
• Performance Monitoring & Remediation: Track branch/RM performance KPIs, perform gap analysis, and drive corrective action plans with owners and timelines.
• Target Cascade & Alignment: Translate targets, priorities, and management directives into branch‑level deliverables with explicit timelines and checkpoints.
• Cross‑Functional Orchestration: Coordinate dependencies across Wealth, Insurance, Assets, Cards, Liabilities, Operations, HR, and other support teams to unblock delivery.
• MIS & Reporting: Maintain Regional level MIS, dashboards, and trackers (performance, hiring, events), ensuring data quality, version control, and timely dissemination.
• Issue Management & Escalation: Identify execution/operational defects, route to the appropriate teams for resolution, and elevate risks where required.
• Communication & Closure Tracking: Push timely updates (product changes, circulars, priorities) and maintain action tracking to closure.
• Governance & Review Rhythm: Run structured business reviews with the Regional head for branches; capture action items, owners, and due dates, and monitor completion.
• Best‑Practice Replication: Identify high‑performing plays and standardize/scale them across the network.
• Stakeholder Management: Maintain effective working relationships with Branch Managers, RMs, HR, product teams, Operations, and senior leadership.
• Opportunity Analysis: Assess branch‑level business and capacity signals and recommend targeted interventions to improve productivity and growth.
• Hiring Coordination: Manage branch workforce demand in coordination with HR/recruitment—track open roles, progress candidates through the pipeline, and ensure timely position closure.

Qualifications & Requirements

• 2-3 Years of experience; Bachelor’s degree in business administration/ finance /marketing or related field
• Prior experience in event coordination, sales operations, or business analytics—preferably in the financial or banking sector.

• Strong people management and relationship‑building skills.
• Sound knowledge of affluent banking products and services.
• Excellent interpersonal, communication, and presentation skills
• High ownership, accountability, and ability to work with teams

SKILL:

• Advanced Excel proficiency in Excel functions (VLOOKUP, Pivot Tables, Power Query) to analyze and present large datasets.
• Strong capability in designing high‑impact, professional presentations (using PowerPoint/ Google Slides)
• Effective communication and E -mail drafting capabilities

Pro-tip :

• Mandatory to successfully complete Anti‑Money Laundering and Sanctions training and post‑course assessment, as required.

As an employee, you are required to perform your duties in a professional capacity exercising independent judgement, discretion and decision‑making authority in planning, organising, directing work, supervising and appraising the work of team members, as applicable; and taking accountability for delivery outcomes. You will represent the organization with relevant internal and external stakeholders. You will allocate and prioritize work, provide direction and feedback, manage team capacity and leave in line with policy as applicable.

You’ll achieve more at HSBC.

HSBC is committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and opportunities to grow within an inclusive and diverse environment.

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