Assistant Manager – Automation & Process Efficiency

Fragomen; Ernakulam; On-site; INR 600,000 - 900,000; Full time

Job summary

Fragomen in Kerala, India is looking for professionals to improve operational efficiency through process gap identification, automation implementation, and workflow optimization.

The ideal candidate will lead teams, manage workload, and leverage approved AI tools for enhancing productivity. Strong skills in process improvement, automation tools, and cross-functional collaboration are essential.

Responsibilities

• Identify process gaps and design improved workflows.
• Deliver automation solutions in partnership with business and technology teams.
• Support implementation and continuous improvement of workflows.
• Lead team members and manage work allocation.
• Use AI tools to identify efficiency opportunities.

Skills

Process improvement and problem-solving

Automation tools and workflow platforms

Cross-functional collaboration

People leadership

AI tool awareness

Job description

Improve operational efficiency by identifying process gaps, implementing automation, and optimizing workflows for scale and productivity.

Key Responsibilities

• Identify process gaps and design improved workflows.
• Deliver automation solutions in partnership with business and technology teams.
• Support implementation, adoption, and continuous improvement of workflows.
• Lead team members, manage work allocation, and support coaching and performance development.
• Use approved AI tools to identify efficiency opportunities and strengthen workflow execution.

Core Skills

• Process improvement and problem-solving
• Automation tools and workflow platforms
• Cross-functional collaboration, people leadership, and AI tool awareness