Assistant Manager

Narayana Health (NH); Jamshedpur; On-site; INR 240,000 - 360,000; Full time

Job summary

Narayana Health (NH) in India is seeking an Insurance/Cashless Process Coordinator to manage cashless requests and coordinate between patients, corporates, and TPAs. You will handle documentation, explain policy terms, and ensure smooth approvals from insurers.

The role involves assisting with inquiries at the help desk, maintaining records, and providing pre-admission counselling to cashless patients, ensuring compliance with cashless policies.

Responsibilities

• Cashless processing for Corporates and TPA
• Coordination between patient and insurance provider till the final approval
• Sending request letters to TPA or corporate if needed
• Sorting out all related queries
• Attending help desk & solving day to day queries of employees
• Explaining patients about insurance terms and conditions
• Maintaining proper documentation
• Receipt of client handover from Marketing and authorization of cashless request
• Financial counselling to the cashless patients before admission and prior to discharge
• Adherence of policy and scrutiny of cashless files

Job description

• Cashless processing for Corporates and TPA
• Co-ordination between patient and insurance provider till the final approval
• Sending request letters to TPA or corporate if needed
• Sorting out all elated queries
• Attending help desk & solving day to day queries of employees
• Explaining patients about insurance terms and conditions
• Maintaining proper documentation
• Receipt of client handover from Marketing and authorization of cashless request
• Ficial counseling to the cashless patients before admission and prior to discharge
• Adherance of policy and scrutiny of cashless files