Assistant Manager

Vipany Global; Hyderabad; Hybrid; INR 1,800,000 - 2,400,000; Full time

Job summary

Vipany Global is seeking a high-impact leader to build and lead the India GCC Wealth Management team. The role focuses on supporting advisors and staff, overseeing account maintenance, cashiering, TOA, and asset transfers in partnership with onshore operations.

Responsibilities include creating efficient processes, monitoring KPIs, and delivering world-class service with attention to detail while promoting collaboration across functions and ensuring regulatory compliance.

Qualifications

• Bachelor's degree or related extensive business experience.
• 3–5+ years of Wealth Management operational experience preferred.
• Understanding of BD/RIA platforms and workflows.
• Strong analytical and problem-solving skills with superior communication and organizational skills.
• Ability to lead employees including building culture and career development.

Responsibilities

• Help build, monitor and manage the execution plan for the India GCC Wealth Management team.
• Understand advisor sales processes, home office submission processes, compliance and regulatory landscape and implications.
• Build processes, procedures, workflows, and communication standards that display a concierge model.
• Lead a team of associates to reach full potential and shared goals.
• Develop and manage daily and other periodic key performance metrics and dashboards (quality, cycle time, service levels, advisor satisfaction, net promoter scores).
• Partner with other areas within MMLIS to ensure best practices and efficiencies.
• Assist in managing annual operating budget for the team and interface with corporate finance partners.
• Identify opportunities to leverage strengths across the organization.
• Partner across the organization to ensure collaboration and connections across projects, priorities, and functions.
• Other assignments as needed.

Skills

Leadership

Wealth management

Operations

Process improvement

Budgeting

KPI dashboards

Compliance

Collaboration

Analytical skills

Communication

Education

Bachelor's degree

Tools

CRM systems

BD/RIA platforms

Job description

Position Summary:

Looking for a highly skilled leader and operational veteran who understands the needs of the advisors and their staff. The leader will build the GCC team from the ground-up including support for new business/account maintenance processing, cashiering, transfer of assets, account maintenance, etc. in partnership with the onshore operations teams. Strong collaboration skills are critical in order to meet and exceed expectations for our advisors and customers. The Assistant Manager will be responsible and accountable for developing and delivering world class quality service with outstanding attention to detail while constantly seeking opportunities to make our processes more efficient.

Overall Responsibility:

• Help build, monitor and manage the execution plan for the India GCC Wealth Management team.

• Understand advisor sales processes, home office submission processes, compliance and regulatory landscape and implications, understand and balance multiple risks.

• Build processes, procedures, workflows, and communication standards that display a concierge model which is founded on advisor ease of doing business

• Lead a team of associates in order to reach the full potential and shared goals consistent with the strong culture already present

• Develop and manage daily and other periodic key performance metrics and dashboards which include quality, cycle time, service levels and advisor satisfaction and net promoter scores

Preferred candidate profile

• Create and monitor a robust diversity and inclusion strategy that delivers better business results and imbeds

diversity & inclusion into the culture of the team. Engage and inspire others to build a culture of innovation, inclusion, and diverse thought leadership

• Utilize continuous improvement tools and techniques to constantly check and adjust to ensure we maintain

our key metrics and meet expectations of our advisors.

• Partner with other areas within MMLIS to ensure best practices and efficiencies.
• Assist in managing annual operating budget for the team and interface with corporate finance partners
• Identify opportunities to identify strengths of the new organization and leverage across the broader team
• Partner closely across the organization to ensure collaboration and connections are made across projects,
• priorities, and functions

• Other assignments as needed

Candidate Qualifications:

• Bachelors degree or related extensive business experience required
• FINRA supervision requirements: Non-Registered Fingerprinting (NRF) submission and personal trading

account oversight.

• Demonstrated abilities and experience in the Wealth Management and/or Financial Services industries.
• 3 to 5+ years of Wealth Management operational experience in one or more disciplines preferred: Service,

New Business, Cashiering, TOA, Account Maintenance

• Strong understanding of BD/RIA operational platforms and workflows
• Abreast of industry rules and regulations, and ability to balance risk
• Strong analytical and problem-solving skills with superior communication and organizational skills
• Successful experience leading employees including building culture and career development
• Must be collaborative partner within the broader MMLIS and Wealth Management teams
• Expert at juggling multiple priorities through strong leadership and collaboration skills
• Ability to prioritize complex and competing demands while flexing and adapting to evolving environment
• Innovative mindset
• Demonstrated decisive decision making
• Experienced with taking complex data and scenarios developing the story to present to senior leadership