Assistant Housekeeping Manager

Marriott Hotels India; Pushkar; On-site; INR 350,000 - 550,000; Full time

Job summary

Marriott Hotels India is seeking an entry-level management professional to support day-to-day housekeeping, recreation/health club and laundry operations as applicable. You will supervise staff, ensure rooms and public spaces are clean, inspect results, and help control operating budgets.

The role emphasizes guest satisfaction and adherence to safety and quality standards. Responsibilities include coordinating room cleanings, maintaining supplies, communicating status to Front Desk, and

Qualifications

• High school diploma or GED with 1 year housekeeping experience.
• Or a 2-year degree in Hospitality/Business related field; no experience required.

Responsibilities

• Ensures OSHA regulations are up to date and known by staff.
• Oversees all lost and found procedures.
• Obtains lists for rooms to be cleaned and prospective check-outs to assign work.
• Inventories stock to ensure adequate supplies.
• Communicates guest room status to Front Desk promptly.
• Collaborates with Engineering on guest room maintenance needs.
• Complies with loss prevention policies and procedures.
• Ensures employees have supplies, equipment, and uniforms.
• Helps supervise an effective inspection program for guestrooms and public spaces.
• Manages linen inventory and assists in ordering supplies as necessary.
• Supervises housekeeping in absence of Directors/Managers.
• Observes service behaviors and provides feedback to improve performance.
• Handles guest problems and uses supervisor as needed.
• Reviews comment cards and guest satisfaction results with staff.
• Sets a positive example for guest relations.

Skills

Housekeeping experience

Guest service

Budget management

OSHA knowledge

Education

High school diploma

GED

2-year hospitality degree

Job description

JOB SUMMARY

Entry level management position that focuses on supporting the day-to-day activities in Housekeeping, Recreation/Health Club and Laundry, if applicable. Position works with employees to clean and maintain guestrooms and public space. Completes inspections and holds people accountable for corrective action. Position assists in ensuring guest and employee satisfaction while maintaining the operating budget.

CANDIDATE PROFILE

• High school diploma or GED; 1 year experience in the housekeeping or related professional area.
• OR 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; no work experience required.

CORE WORK ACTIVITIES

Managing Housekeeping Operations and Budgets

• Ensures knowledge and understanding of OSHA regulations are up to date.
• Oversees all lost and found procedures.
• Obtains list of rooms to be cleaned immediately and list of prospective check-outs or discharges to prepare work assignments.
• Inventories stock to ensure adequate supplies.
• Ensures guest room status is communicated to the Front Desk in a timely and efficient manner.
• Works effectively with the Engineering department on guest room maintenance needs.
• Understands and complies with loss prevention policies and procedures.
• Ensures all employees have proper supplies, equipment and uniforms.
• Assists in supervising an effective inspection program for all guestrooms and public space.
• Manages linen inventory and guest supplies and assists in the ordering of supplies as necessary.
• Supervises Housekeeping and all related areas in the absence of the Director of Services or Housekeeping Manager.
• Observes service behaviors of employees and provides feedback to individuals; continuously strives to improve service performance.

ENSURING EXCEPTIONAL CUSTOMER SERVICE

• Handles guest problems and complaints seeking assistance from supervisor as necessary.
• Assists in the review of comment cards and guest satisfaction results with employees.
• Sets a positive example for guest relations.

At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.