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Hyatt Hotels Corporation is seeking an Assistant Front Office Manager to lead the Front Office operations and support the Director of Rooms in delivering Hyatt's brand promise. You will oversee Front Desk, Front Service, Communications Centre, Business Centre and Regency/Grand Club to ensure a seamless guest experience.
The role emphasizes efficient department management, adherence to corporate strategies, and strong staff and guest relations across the department.
\"Hyatt is a place of learning – similar to a university. The company offers so many ways for me to learn and grow, both professionally and personally.\"
You will be responsible forthe efficient running ofthe department in line with Hyatt International's Corporate Strategies and brand standards, whilst meeting employee, guest and owner expectations. The Assistant Front Office Manager is responsible to assist the Director of Rooms in delivering the brand promise by managing the Front Office operations for the hotel, including, but not limited to, the Front Desk, Front Service (including parking and the hotel entrance), Communications Centre, Business Centre and Regency or Grand Club.
Ideally with a university degree or diploma in Hospitality or Tourism management. Minimum 2 years work experience as Assistant Director of Rooms or Front Office Manager. Good problem solving, administrative and interpersonal skills are a must.
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