Assistant F&B Manager

SmartRecruiters, Inc.; Dadri; On-site; INR 1,200,000 - 1,800,000; Full time

Job summary

SmartRecruiters, Inc. is seeking an executive to lead hotel food and beverage strategies, aligning with brand goals and overall mission. You will help develop marketing, sales, and product strategies to meet revenue targets and market share objectives.

You will collaborate with the executive team to set annual budgets, monitor performance, and implement cost controls while ensuring service excellence and brand standards across all F&B operations.

Qualifications

• Experience in food and beverage operations within a hotel setting.
• Ability to develop and implement marketing and sales strategies for F&B.
• Budget development and financial oversight in collaboration with executive team.

Responsibilities

• Develops and implements strategies for food and beverage operations, marketing and sales that support achievement of the Hotel’s goals.
• Participates in the development of the Hotel’s business strategies.
• Monitors status regularly and adjusts strategies as appropriate.
• Develops the annual budget in conjunction with the Executive team.
• Achieve revenue goals by developing and managing food and beverage marketing, sales and product strategies.
• Analyses sales and competition on a regular basis and develops strategies to increase market share.
• Develops and implements Food and Beverage marketing and sales plan.
• Develops and implements menu offerings and pricing based on competition, market trends, costs etc
• Adheres to Brand’s marketing and sales standards.

Job description

Participates in the development and implementation of business strategies for the Hotel which are aligned with Brand’s overall mission, vision, values and strategies

• Develops and implements strategies for food and beverage operations, marketing and sales that support achievement of the Hotel’s goals
• Participates in the development of the Hotel’s business strategies
• Monitors status regularly and adjusts strategies as appropriate
• Develops the annual budget in conjunction with the Executive team

Achieve revenue goals by developing and managing food and beverage marketing, sales and product strategies

• Analyses sales and competition on a regular basis and develops strategies to increase market share
• Develops and implements Food and Beverage marketing and sales plan
• Develops and implements menu offerings and pricing based on competition, market trends, costs etc
• Adheres to Brand’s marketing and sales standards

Maximises profitability by directing Food and Beverage operations

• Develops and implements Operating procedures and standards that support employees in their effort to deliver Yes I Can! service and teamwork
• Analyses business results on a regular basis and takes actions to improve results as appropriate
• Leverages system-wide expertise and resources where possible in order to incorporate best practices and deliver services on a cost effective basis
• Determines appropriate staffing levels for forecasted business and schedules employees accordingly
• Develops annual budget recommendations and implements the approved budget; monitors revenues and costs on a daily basis, taking corrective action when necessary
• Analyses and controls costs by adhering to Standards of Operations for forecasting, budgeting, scheduling, payroll control and other Expense Management Systems
• Evaluates food and beverage service quality and service levels regularly and implements strategies to improve areas of concern
• Sets objectives for each Department within the Food and Beverage Department and supervises the Department Managers
• Ensures Department adheres to Brand’s health, hygiene and safety policies

Develops and implements strategies and practices which support employee engagement

• Recruits and selects qualified candidates
• Provides employees with the orientation and training needed to understand expectations and perform job responsibilities
• Communicates performance expectations and provides employees with on-going feedback
• Provides employees with coaching and counselling as needed to achieve performance objectives

Creates 100% guest satisfaction by providing employees with the training and resources they need to maximise employee engagement and deliver Yes I Can! service and teamwork

• Communicates and reinforces the vision for Yes I Can! service to employees
• Ensures that employees provide Yes I Can! genuine hospitality and teamwork on an ongoing basis
• Uses teamwork to support guests and employees
• Seeks opportunities to improve the customer experience by seeking customer feedback, reviewing management reports and developing strategies to improve Department and Hotel services
• Forecasts expected covers based on forecasted occupancies to determine staffing levels
• Approves timesheets to ensure that staff work according to their rostered times and improve efficiencies
• Monitors Food and Beverage ordering, pricing, receiving and inventory procedures including Mini Bar to ensure that cost controls are met, monitored and maintained
• Supervises the taking of all food and beverage inventories
• Assists in the setting of beverage par levels, and supervises the maintenance of those par levels
• Ensures that staff can demonstrate technical skills with the assistance of the Food and Beverage Supervisors
• Manages and guides all Food and Beverage Supervisors in the day to day running of their relevant areas
• Ensures that all outlets are clean and ready for customers at all times
• Maintains product consistency by conducting inspections of seasoning, portions, and appearance of food served in the operation; performs necessary follow-up
• Prepares menus that are customer oriented; changes menus regularly to reflect local and national trend
• Monitors pricing by competitors
• Conducts regular inspections of competitor food and beverage sites
• Reviews the performance of currently used products
• Conducts formal taste panels as part of new recipe development and product testing regularly
• Selects, orients, and trains qualified employees
• Conducts effective employee meetings and counselling sessions
• Determines, communicates and monitors achievement of standards of performance on a timely basis
• Employs respectful discipline as required

Maintains safe working conditions within department and hotel

• Ensures safe working conditions within department and hotel
• Takes corrective action where required to improve safety of work areas
• Keeps General Manager promptly and fully informed of all
• problems or unusual matters of significance
• Performs all duties and responsibilities in a timely and efficient manner in accordance with established company policies and procedures to achieve the overall objective of this position
• At all times projects a favourable image of the Hotel to the public
• Develops and implements strategies in conjunction with the Executive Committee to achieve goals for Willingness to Return, Customer Complaints per Thousand and Customer Comment Index
• Supervises the examination of all food and beverage invoices, verifying quantities ordered and received against purchase Orders and par levels where relevant. Performs necessary follow up
• Maintains daily cost percentages for both food and beverage
• Assists in the preparation of the monthly reports
• Prepares reports, as requested, to develop a more informative database for improved management decision making and critical evaluation of work activities
• Assists in the preparation of the food and beverage budget.
• Monitors actual versus budgeted expenses; takes corrective action as necessary to ensure adherence to budgeted expenses
• Controls payroll costs for the department
• Revise, select and determine specifications and pricing of proposed hotel menus
• Works to achieve revenue and profit goals by developing and implementing strategies to increase revenue and cost controls
• Recommends any items to be included in the capital budget.