Assistant Executive Housekeeper

FAIRMONT; Udaipur District; On-site; INR 7,00,000 - 9,00,000; Full time

Job summary

A luxury hotel chain in Udaipur is seeking a Housekeeping Manager to lead the housekeeping team and ensure high service standards. The ideal candidate should have at least 6 years of housekeeping experience, with 3 years in a management position. Strong communication skills and organizational talent are essential. This role offers an opportunity to be a part of an esteemed pre-opening team.

Qualifications

• Minimum 6 years of housekeeping experience with 3 years at a management level.
• Excellent proficiency in English, knowledge of local languages is a plus.
• Knowledge of hygiene, cleanliness, and safety standards.

Responsibilities

• Monitor inventories for operating equipment and prepare monthly reports.
• Compile and update Standard Operating Procedures periodically.
• Conduct quality control inspections and ensure timely service.

Skills

Leadership

Interpersonal skills

Communication

Attention to detail

Teamwork

Education

Bachelor's degree in Tourism and Hospitality

Tools

Opera PMS

MS Excel

MS Word

MS PowerPoint

Job description

Overview

Your Fairmont Journey Starts Here:

Are you asomeonewith a passion for excellence and a flair for exceptional hospitality? Fairmont Udaipur Palace invites you to embark on an unforgettable journey of luxury and join our pre-opening team.

Business Performance

• Monitor and control inventories for operating equipment including linen, crockery and glassware where applicable.
• Prepare and analyze monthly P&L and month-end reports, identify deviation from business plan goals.
• Participate in management meetings to review progress towards achievement of business plan goals and develop the annual business plan related for the department.

Operation

• Compile and update Standard Operating Procedures for all areas of responsibility periodically.
• Ensure that all auditing and reporting standards are conveyed to staff and adhered to.
• Ensure that guests enjoy impeccable housekeeping product and that services offered by team members are offered in a timely manner.
• Conduct quality control inspections of all areas of the hotel and share results with the team.
• Work with Chief Engineer to maintain areas of the hotel to the highest standards and assist in scheduling periodic property maintenance followed by spring-cleaning.
• Manage all outside contractors relating to his/her department ensuring that they follow all hotel policies.
• Oversee operations of Laundry and Linen, Flower and Decoration.

Team Management

• Monitor team members’ appearance, attitude and degree of professionalism.
• Develop, conduct maintain all staff training programs for team members, focusing on their development needs, providing them with new skills to meet the changing needs of the business.
• Prepare weekly staff schedules keeping in mind anticipated business.
• Manage organization and cleanliness of departmental areas by conducting walk through.
• Perform other duties assigned by the Management.

Main Complexity/Critical issues in the Job

• Maintain highest standards and quality of services in housekeeping operation to meet and exceed guests’ expectation while managing operational costs within budgets.

Qualifications

• Bachelor ‘s degree (preferably in Tourism and Hospitality).
• Minimum 6 years of Housekeeping experience with 3 years at a management level
• Excellent reading, writing and oral proficiency in English language
• Ability to speak other languages and basic understanding of local languages will be an advantage
• Good working knowledge of MS Excel, Word, & PowerPoint
• Knowledge of hygiene, cleanliness and safety standards.
• Knowledge of the Opera PMS preferred.
• Sense of organization and attention to detail and quality.

Competencies

• Strong leadership, interpersonal and training skills.
• Good communication and customer contact skills.
• Results and service oriented with an eye for details.
• Ability to multi-task, work well in stressful & high-pressure situations.
• A team player & builder.
• A motivator & self-starter.
• Well-presented and professionally groomed at all times.

Additional Information

Our commitment to Diversity & Inclusion:

We are an inclusive company, and our ambition is to attract, recruit and promote diverse talent.