Assistant Category Manager

Porter; Agra District, Ranchi; On-site; INR 600,000 - 1,000,000; Full time

Job summary

Porter is seeking an Assistant 2W Category Manager to drive P&L for the 2W and Scooter category in the city. The role requires strong problem-solving, data analysis, and team leadership to build a high-performance team of 20+.

You will lead market intelligence, demand/supply planning, reporting in MS Excel/Google Sheets, and execute marketing initiatives in the city, shaping service quality for riders and users.

Qualifications

• Bachelor's or PG in sales and marketing.
• Strong communication & team management skills.
• Proficiency in MS Excel / Google Sheets.
• Ability to analyze data and produce reports.

Responsibilities

• Supply/demand acquisition: maintain a healthy pipeline of leads and training.
• Retention: engage partners and drive customer retention in zonal supply fulfillment.
• Community management: moderate driver/customer community to ensure service quality.
• Execute city marketing and branding initiatives per the BTL plans.
• Market intelligence: gather intel and generate actionable insights.
• Analyze data and prepare reports to monitor performance and identify problems.
• Process improvement: define SOPs and policies to support activity and resolve issues.
• Talent acquisition and management: build and lead a 20+ member team and track performance.

Skills

Communication & team handling

Supply/Demand planning

Data analysis & problem solving

Report creation (MS-Excel/Sheets)

Education

Bachelor's Degree or Post Graduate in sales and Marketing

Tools

MS Excel

Google Sheets

Job description

About the Job

We are looking for people to join us on a journey that can improves a million lives on a daily basis. Assistant 2W category manager is primarily responsible for handling P&L for 2W and Scooter category in the city. The role requires good problem solving skills, data analysis and team handling skills.

Primary Responsibilities:

• Supply/ demand acquisition: constantly maintain an over-supplying effort by keeping a healthy pipeline of leads (by whatever channel it takes), by efficiently training and effectively retaining.
• Retention :Will be involved in supply/customer retention activities like calling, partner engagement validation, zonal wise supply fulfillment, customer retention,etc
• Community management: actively moderate (bring people together), leverage, and rule the driver /customer community to shape the best service quality to users and the best worth for drivers.
• Execute Marketing and Branding initiatives for the city as per the BTL plans
• Market intelligence: Gather market and competitive intelligence from various sources and create actionable insights
• Analyze data and prepare reports to monitor performances, find business problems and come up with solutions.
• Process improvement: Identify, build and enforce Standard Operating Procedures and Policies to support the activity and solve prevalent issues.
• Talent acquisition and management: Build a team that strives to win and constantly track the efficiency of your team and the service quality provided to the network, and deploy corrective/improvement. Will be leading a team of 20+ high performing individuals.

Educational qualifications preferred

• Institution tier: Bachelors Degree or Post Graduate in sales and Marketing

Required Competencies:

• Communication & team handling skills
• Supply/Demand planning
• Data analysis & problem solving
• Should be good in making reports (MS-Excel/google sheets,etc)