Assistant Branch Manager - Tirupati

Rentokil Initial; Tirupati; On-site; INR 1,000,000 - 1,600,000; Full time

Benefits offered by this job

Base Salary

Annual Performance Bonus

Mediclaim Insurance

Travel Reimbursement

Job summary

Rentokil PCI in India seeks a Sales & Operations professional to lead base/branch planning, drive revenue, and expand service offerings while ensuring profitability and regulatory compliance.

You will optimize operations, monitor costs, and collaborate with cross-functional teams to deliver on-time services and strong customer retention across branches.

Qualifications

• Bachelor's Degree (or its equivalent) in a related area
• Minimum 5 years Sales & Operations experience
• Excellent individual performance with prior team handling
• Experience in Sales, Operations & Customer Service
• Geographical knowledge of the region

Responsibilities

• Build awareness of SHE (Safety, Health & Environment) within the base/branch.
• Prepare detailed annual operating plan segment-wise to tap new market opportunities.
• Achieve revenue targets for the base/branch with consistent monthly performance.
• Ensure profitable business performance and expansion of Rentokil PCI’s services in selected segments.
• Implement corporate credit policy within stipulated timelines.
• Convert data into business opportunities and drive expansion.
• Execute systems and processes to optimize base/branch operations (Operations, Finance, inventory).
• Analyze competitors and plan strategies, reporting to authorities.
• Ensure on-time service delivery with precision and pace.
• Identify service gaps and ensure non-recurrence via audits and improvements.
• Manage customer contact and relations to achieve retention of both RBU and CBU.
• Monitor and optimize cost like manpower, chemicals, and equipment usage.
• Oversee base/branch administration per policies and guidelines.
• Collaborate with other functions and hold regular base/branch reviews.
• Build capability of base/branch teams and retain sales & service staff.

Skills

Sales & Operations

Team leadership

Customer service

Budgeting

Geographical knowledge

Education

Bachelor's Degree (or equivalent)

Job description

Rentokil PCI is the leading pest control service provider in India. A Rentokil Initial brand, Rentokil PCI was formed in 2017 through a joint venture (JV) between Pest Control India, the number one pest control company in India, and Rentokil, the world’s leading pest control brand. Rentokil PCI aims to set new standards for customer service with operations across 250 locations in India. The JV brand also focuses on developing industry-leading service operations through the sharing of best practices, new innovations and the use of digital technologies.

Your day to day responsibilities will include:

• To build awareness of SHE (Safety, Health & Environment)
• To prepare detailed annual Operating plan segment-wise for tapping new market opportunities
• To achieve revenue target of the base/branch with consistent performance through the months
• To ensure profitable business performance and expansion of Rentokil PCI’s services in selected segments.
• To Ensure corporate credit policy is implemented within stipulated timelines
• To convert the built-up data base into business and look for expansion and development of new business
• Effective execution of systems and processes as per the guidelines to optimize the base/branch operations. This includes Operations, Finance and inventory systems, and speed apps
• To analyze competitor ’s activity and plan strategies to meet the challenges and report timely to the Reporting authorities
• To ensure on-time Service delivery every time with precision and at Pace
• To identify service GAPs and ensure non- recurrence of the same by implementing continuous monitoring, audit and improvement plans.
• Effective customer contact management and customer relations to achieve the target customer retention of both RBU and CBU.
• Effective management in optimizing sales and service colleague to increase productivity.
• To monitor and control on cost such as manpower, chemical/material consumption and investment and use of equipment’s.
• To manage general administration of the base/branch as per the policies and guidelines.
• To work closely with other functions and conduct regular base/branch meetings to review the performance of all team members
• Build capability of base/branch teams and manage sales & service colleague retention
• To ensure and comply all statutory requirements are met on time
• To ensure effective budgeting to yield a good ROI at the base/branch.

KEY DELIVERABLES

• Base/Branch KPI’s
• Faster Response – 2/24: 98/100, Root cause analysis and CVC
• P&L – Base/Branch Target and Service Productivity
• Achieving Gross sales, jobbing and product sales targets
• Achieving Total Sales revenue
• Customer retention
• Customer Voice Counts
• Your Voice counts progress
• Sales & Service/contract colleagues retention
• Managing DSO/Collections.

CORE COMPETENCIES

• Deliver results : Need to deliver what’s required
• Act Commercially : Uses business thinking
• Manage Self : Manage own emotions
• Coach and Develop : Coach and Develop by giving practical support
• Work with Others : Work with Others being a team player
• Display leadership : Display leadership through communicating expectations & direction.
• Bachelor’s Degree (or its equivalent) in a related area and at least 5 years Sales & Operations experience
• Should be an excellent individual performer with prior experience of team handling
• Should have experience in Sales, Operations & Customer Service.
• Must have the geographical knowledge.

Are you interested? Here’s what you can expect when you join us

Attractive Base Salary

Annual Performance Based Bonus

Group Mediclaim Insurance Policy

Travel Reimbursement

Equal Opportunities

Rentokil Initial believes in supporting all employees to provide equal opportunities and avoid discrimination. We also place emphasis on workplace diversity which means that we are serious about creating an inclusive environment that accepts each individual's differences, embraces their strengths and provides opportunities for all colleagues to achieve their full potential.