Arya Gurukul School Looking for IT Support Engineer at Kalyan, Maharashtra

Arya Gurukul School; Thane; On-site; INR 6,75,000 - 9,00,000; Full time

Job summary

An educational institution in Thane is seeking a technical support engineer to install, configure and maintain computer systems. The role requires graduation in any discipline with a preference for IT backgrounds, along with relevant certifications. Responsibilities include troubleshooting user issues, maintaining networks, and training staff on systems. Salary starts from ₹15,000 per month.

Qualifications

• Graduation in any discipline, IT background preferred.
• Experience with hardware and networking systems.
• MS-CIT certification required.

Responsibilities

• Install and configure computer applications.
• Monitor and maintain computer networks.
• Resolve network-related issues.
• Diagnose and troubleshoot user issues.
• Train users on different systems.

Skills

Problem-solving skills

Knowledge of computer applications

Technical communication

Ability to learn new technologies

Education

Graduation in any discipline

MS-CIT and Minimum 1 year Diploma in Hardware and Networking

Job description

Install and configure computer applications.

Monitor and maintain computer networks and configure operating systems.

Resolve issues related to the network.

Diagnose, troubleshoot, and resolve issues by asking users about the issues they are facing in a detailed fashion so that they understand the nub of the problems.

Design computer systems to meet the requirements of their organization or users.

Should possess the ability to learn and work on changing and emerging technologies.

Keep track of users’ system issues until they are resolved by adhering to the agreed timelines.

To resolve complex problems, engineers interact with users through phone, emails or chats and provide unambiguously written instructions or technical manuals.

Maintain procedural documents and reports. Also maintain document technical knowledge in the knowledge database.

Follow standard procedures of their organizations to resolve issues by escalating them to the relevant internal departments.

Follow up with users to make sure their computer systems are functioning properly after troubleshooting.

Train people on how to use different types of systems.

Monitor daily performance of technical systems.

Help companies deploy new software or hardware systems.

Repairing of Hardware Devices as per the requirement.

Qualification:

Graduation in any discipline (IT background candidate will be given preference)

MS-CIT and Minimum 1 year Diploma in Hardware and Networking

Job Details:

Job Types: Full-time, Regular / Permanent

Salary: From ₹15,000.00 per month

Benefits:

Schedule:

Ability to commute/relocate:

• Kalyan – 421203, Maharashtra: Reliably commute or planning to relocate before starting work (Required)

Experience:

• total work: 1 year (Preferred)

Speak with the employer
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Expected Start Date: 15/04/2022