Job Purpose
The purpose of this job is to plan area sales and business growth with the Regional Head Sales and achieve set targets through the team while complying with sales processes and guidelines at all times.
Key Responsibilities
- Work with the Regional Head to design and implement branch sales plan, track local market, competition and trends, and cascade to team.
- Oversee end‑to‑end branch operations – sourcing, governance, productivity, and channel management.
- Track and report sales performance, profitability, NPAs, and market expansion; communicate findings to stakeholders.
- Identify local business growth opportunities, lead new customer acquisition initiatives and support team in complex transactions.
- Manage customer complaints and grievances, ensuring satisfactory resolution.
- Drive adoption of efficient business processes across the customer lifecycle (sourcing, approval, servicing, collections).
- Coordinate with risk, operations and sales governance to drive process efficiencies and reduce turnaround times.
- Provide coaching, training and development to team members; facilitate technical and behavioral training.
- Maintain cross‑functional alignment with internal stakeholders for smooth coordination.
Qualifications
- Postgraduate degree.
- Minimum 6‑8 years total sales experience in the banking/nbfc space.
- Recent 3‑4 years of experience in housing finance company sales.
- Business and commercial acumen, team management and communication skills.
- Execution skills, product‑market understanding, and operations integration & controlling skills.