Area Credit Manager- Informal - Informal -Gorakhpur

Birla Carbon; Gorakhpur District; On-site; INR 500,000 - 700,000; Full time

Job summary

Birla Carbon is seeking an experienced Area Credit Manager for the Gorakhpur location. This role encompasses developing sales strategies and ensuring effective DSA (Direct Selling Agent) operations. You will collaborate closely with DSA partners, optimize operations for efficiency, and drive business growth through well-defined action plans.

The ideal candidate will be responsible for compiling reports, identifying opportunities for improvement, and maintaining communication with market prospects. This challenging position aims at fostering operational excellence and achieving sales objectives.

Responsibilities

• Define and execute a plan for target achievement in collaboration with sales.
• Scan the local market and work closely with DSA network for strategic adjustments.
• Review DSA network for operational efficiencies to achieve objectives.
• Compile periodic MIS reports for insights on performance and profitability.
• Identify and refine local business growth opportunities.
• Communicate with prospects and DSA partners for transaction clarity.
• Deploy schemes to drive DSA engagement and sales profitability.

Job description

At the Aditya Birla Group, our Corporate Vision is aligned and intricately woven with our People Vision.

Area Credit Manager- Informal - Informal -Gorakhpur

Designation :

Area Credit Manager- Informal - Informal -Gorakhpur

Job Description:

Key Result Areas (Max 1325 Characters)

Supporting Actions(Max 1325 Characters)

Accountability

Supporting Actions

Sales Planning and DSA Management

• Define and execute a plan for target achievement in conjunction with AH (Sales) - ABHFL, considering competitive forces and local trends
• Scan the local market and competitor offerings on a periodic basis, and work closely with DSA network to tweak efforts accordingly
• Constantly review DSA network for effectiveness and drive operational efficiencies to ensure active DSA relationships are working optimally to achieve business objectives
• Provide data for and compile periodic MIS reports for disbursements, profitability, DSA performance, NPAs, market expansion, etc.; also use insights to provide DSA partners feedback proactively
• Identify local business growth opportunities, and refine DSA engagements accordingly
• Work closely with DSA partners on identified prospects for relationship origination by deploying a partnership mindset and sharing product characteristics and USPs effectively to drive favourable closure and customer satisfaction
• Communicate with in-process prospects and DSA partners to ensure clarity on transaction status and proactively drive for operational compliance to ensure timely approvals
• Deploy schemes to drive DSA engagement, sales and profitability, ensuring dual focus on sales expansion and cost optimization

Operational Effectiveness

• Track and ensure efficient DSA business processes/operations across the Customer Lifecycle (Sourcing, Approval, Servicing, Collections)
• Drive process efficiencies and faster TATs through interfacing with stakeholders across processes and functions (Risk, Operations, Sales Governance)
• Adopt improved processes and best practices in order to enhance operational effectiveness, productivity and overall business contribution of DSAs for ABHFL